noc岗位职责6篇

更新时间：2024-11-20

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noc岗位职责

岗位职责是什么

noc，即网络运行中心（network operations center），是一个负责监控、管理和维护企业网络基础设施的关键部门。noc工程师是这个团队的核心成员，他们确保公司的网络系统稳定运行，及时解决可能出现的问题。

岗位职责要求

作为noc工程师，需要具备以下关键素质和技能：

1. 精通网络技术：包括tcp/ip协议、路由与交换、网络安全等。

2. 问题解决能力：快速定位和解决网络故障，减少业务中断时间。

3. 良好的沟通技巧：与各部门协作，清晰报告问题和解决方案。

4. 细心和耐心：持续监控网络状态，处理繁琐的日常维护工作。

5. 强烈的责任感：确保网络系统的高可用性和数据安全性。

岗位职责描述

noc工程师的工作日常涉及以下几个方面：

1. 系统监控：实时监测网络性能，识别潜在问题，预防故障发生。

2. 故障响应：当网络问题发生时，迅速响应，进行故障排除和恢复工作。

3. 日常维护：执行定期的网络健康检查，更新和优化配置，保证系统高效运行。

4. 报告编写：记录网络事件，生成维护报告，为管理层提供决策依据。

5. 协作支持：与it团队合作，解决应用程序和服务器相关问题，确保整体it环境的稳定性。

有哪些内容

noc工程师的具体职责包括但不限于：

1. 实施和优化网络监控工具，确保全面覆盖网络设备和应用的性能指标。

2. 分析网络日志，发现异常行为，防止潜在的安全威胁。

3. 对接供应商和技术支持，协调处理复杂的技术问题。

4. 参与网络项目实施，如设备升级、新服务部署等，确保顺利进行。

5. 建立和更新网络操作流程，提高故障处理效率和服务质量。

6. 提供网络培训和支持，提升内部团队的网络知识和技能。

noc工程师的角色是保障企业网络心脏的正常跳动，他们在幕后默默工作，确保业务的连续性和数据的畅通无阻。他们的专业素养和敏锐洞察力，是企业在数字化时代保持竞争力的关键因素。

noc岗位职责范文

第1篇 noc工程师岗位职责

noc analyst 网络工程师(长驻外企) 深圳市卓越方达科技有限公司深圳市卓越方达科技有限公司,卓越方达 noc analyst:网络工程师

job description:

7_24 monitor the global network, server, datacenter status via monitor tools

according to work instruction to escalate incidents to relevant support team/vendor

follow work instruction to perform routine operation (eg. system health check, generate report, user request)

requirements:

- diploma or above in it-related major or communication engineering major;

- 1-2 years working e_perience in monitor event position is preferred;

- good service awareness

- good command in both written and spoken cantonese

- ccna or ccnp certified is an advantage;

- positive, independent and with can-do attitude;

- able to read english document & good writing english .

- good communication skill;

- need to take 24_7 shift.(about

第2篇 noc运维工程师岗位职责

noc运维工程师优刻得优刻得科技股份有限公司,优刻得工作职责:

1.利用网管平台实时监控云平台系统的运行状态,对检测到的问题,能够根据问题的类型、严重程度,及时协调跟进人员进行处理;

2.通过接收各产品业务告警电话,管理故障处理跟踪系统的事件报告,协调相关人员完成故障的处理;

3.根据要求进行故障排查、情况收集和故障处理反馈,解决云平台遇到的网络、系统等多方面的问题;

4.能够响应/处理初级网络故障/服务器故障

任职要求:

1.目前这个岗位希望有机房运维经验,服务器硬件相关底子的伙伴。一年以上相关工作经验;

2.非常熟悉windows server、linu_/uni_操作系统,可以快速建立常用应用环境,能够快速判断解决常见问题和故障;

3.了解交换机、路由器等网络设备、tcp/ip、网络应用协议;

4.有操作系统或网络维护以及服务器维护经验,有一定的网络故障、系统故障、应用服务故障的分析调试能力优先考虑;

5.具备ccnp/ccie/rhce 优先考虑,熟悉linu_和uni_具有red hat 认证优先;

6.适应7_24工作体系优先考虑,一个月4-5个夜班。

7.有过idc运维工作经验,与服务器硬件基础知识的优先

第3篇 noc自动化运营专家-798095839973职位描述与岗位职责任职要求

职位描述：

工作职责：

1、作为全球自动化运维领域专家，自动化运营组织核心成员，参与构建自动化运营能力；

2、结合自动化运营指标体系、方法、流程，端到端审视和梳理自动化运营问题；

3、识别并推动相关责任人解决，提升自动化运维水平，提升noc自动化运营效率。

任职要求：

业务技能要求：

1、沟通能力、学习能力较强，英语可作为工作语言；

2、作为领域专家，端到端跟进和推动自动化运营进展，对结果负责；

3、有一定的软件编程经验优先；

专业知识要求：

1. 计算机、通信相关专业毕业（本科/硕士）；

2. 3年及以上通信技术服务类工作经验，具备至少一种（含无线、微波、接入网、数通等）现场维护经验，熟悉2/3/4g网络；

3. 可结合已掌握专业知识经验，梳理并优化现有自动化规则。

第4篇 noc ms wireless team leader职位描述与岗位职责任职要求

职位描述：

job description：

1.overall manager of wireless team in back office;

2.manage all wireless back office activities;

3.ensure management reporting on noc and participate in management meetings;

4.conduct or participate in recruitment interviews for selection of personnel;

5.identify training needs and make provisioning arrangements;

6.maintain compliance to all the processes related to noc;

7.improve skill of wireless team by training and e_perience sharing;

8.be on standby 24/7 for remote support as required;

9.perform second line maintenance support for all wireless nes and associated elements;

10.solve the problems within sla based on the contract between huawei and customers;

11.able to summarize， e_plain and upload troubleshooting cases;

12. co-ordinate with tac for the resolution of critical issue. escalate sr ticket on icare at all times， whether he/she is able to solve or not， and monitor it until solved. close the ticket within sla;

13.performance management， monitor network and provide kpi reports using n.m.s system;

14.ensure all agreed contractual and non-contractual performance kpis are reported and delivered as per the hu business model;

15.setup up and ensure conducting weekly governance management setup with customer and addressing all issues in issue log as per agreed timelines;

16. proactively making improvement / handling plans for 1).all kpis not meeting the sla/wlas; 2).handling of special events; 3). regulatory performance and guideline adherence; 4.network security implementation;

17.daily monitoring of the networks;

18.taking corrective action accordingly;

19.ensure preventive maintenance;

20.checking repeated outages;

21.implementation of audit tracker;

22.ensure standardization of processes and changes as agreed with the customer incorporated， educated and complied to by wireless team;

23.sharing findings of other critical issue;

24. provide support to circle team and ensure getting timely kpi outage， sla and site signoff;

25.ensure spare parts availability through customer and spms department;

technical skills：

§ e_cellent knowledge of huawei wireless equipment(bts3900， bsc6900，bsc6910，u2000-mbb);

§ e_cellent knowledge of gsm/umts/lte-fdd principle;

§ know network elements of huawei vender in one or more non-wireless domain; continue to develop

e_pertise with current and emerging technologies;

§ good knowledge of wireless skill for one or more non-huawei vender;

§ demonstrated team leading and management ability;

§ ability to multi-task and work in a high pressure environment;

§ e_perience with huawei nms system(like ows);

§ powerful data analysis and problem analysis capabilities to find out cause and provide solution.

qualification and e_perience：

1、 6 or more years of e_perience in mobile communications industry or managed service environment，

majority of that within noc function

2、an engineering degree in telecommunications/demonstrated relevant e_perience.

other professional skills

customer oriented approach and good negotiation skills

good verbal and communication skills

english and an additional language (either chinese or local language)

powerful problem-solving capabilities;

第5篇 noc工程师岗位职责任职要求

noc工程师岗位职责

noc工程师 the noc engineer will proactively monitor and administer all monitoring

systems ensuring ma_imum uptime and system availability to the business. the network operations

engineer will provide 1st level engineering support to all technical groups including (devops， systems，

network， db and development) by responding to， investigating and resolving， or assisting in the resolution

of， in a timely manner， issues reported via the service desk and/or automated monitoring and alerting

systems such as prtg. the network operations engineer will assist the devops and infrastructure

teams in day-to-day administrative tasks and projects. perform responsibilities in accordance with all

company standards， policies and procedures by doing the following duties.

provide 1st level engineering and administrative support for devops， network， windows， and

linu_ based infrastructure and systems.

• assist technology operations engineering staff in day-to-day engineering and administrative

duties.

• assist technology operations engineering staff in implementations， upgrades and patches of

systems.

• work as part of the noc team in support of business objectives， troubleshooting issues and

outages， program implementations and client requests.

• manage trouble ticket queue， adhering to itil change and incident management processes.

• create and maintain documentation for functional areas of responsibility including play books for

other staff members of the noc team.

• assist in internal customer networking issues.

• assist information security team in meeting all security compliance regulations and requirements.

includes documentation， log management and responding to audit requests.

• provide general office it support as needed the noc engineer will proactively monitor and administer all monitoring