外围岗位职责指的是在企业运营中,位于核心业务流程之外,但对整体运营起着辅助和支持作用的工作角色。这些岗位通常涉及企业的行政管理、人力资源、市场公关、客户服务等多个领域。
1. 熟悉企业政策和流程:外围岗位人员需全面了解公司的规章制度,确保工作的合规性。
2. 专业技能:具备岗位所需的特定技能,如行政管理的组织协调能力,人力资源的招聘与培训技巧,市场公关的沟通策略等。
3. 协作精神:外围岗位工作往往需要与其他部门紧密合作,因此良好的团队协作能力至关重要。
4. 问题解决:能够独立处理日常工作中遇到的问题,并在必要时提出改进方案。
5. 适应性:外围岗位职责可能随企业需求变化而调整,员工应具备快速适应新任务的能力。
外围岗位职责的执行者扮演着企业内部的“润滑剂”角色,他们确保企业的日常运作顺畅无阻。例如,行政人员负责维护办公环境,协调内外部资源;人力资源专员负责招聘、培训和员工福利,提升员工满意度;市场公关专员则负责企业形象塑造,建立和维护与公众的良好关系;客户服务代表则是企业与客户之间的桥梁,处理客户咨询和投诉,提升客户体验。
1. 行政管理:包括办公设备管理、会议安排、文档整理、接待访客等。
2. 人力资源:涵盖招聘与面试、员工培训、绩效评估、薪酬福利管理等。
3. 市场公关:涉及品牌推广、公关活动策划、媒体关系管理、危机公关应对等。
4. 客户服务:处理客户咨询、订单处理、售后服务、客户满意度调查等。
5. 内部沟通:协助各部门间的沟通协调,确保信息准确传递。
6. 数据分析:收集和分析相关数据,为决策提供支持。
7. 法规遵守:确保企业运营符合法律法规,预防潜在风险。
外围岗位的工作人员以其专业性和灵活性,为企业构建稳定、高效的运营环境,为企业的持续发展贡献力量。他们的工作虽然不处于聚光灯下,但却是企业成功不可或缺的一部分。
第1篇 外围销售岗位职责
助理销售经理,湖北外围 sales forecast, budget and objectives
• develop and manage operatively weekly rolling sales forecasts for the assigned district
• ensures in line with business objectives the proper management of budget (reach targets on trade spending, returns, profits)
customer plans and sales development
• detect and propose business development and growth opportunities, ensure quantity and quality development in the assigned district (business blocks kpis)
• properly distribute resources (human, financial, posm, etc.) for most effective roi
negotiation
• presents, negotiate and sign agreed budget with distributors if any (define and communicate objectives and policy to customers)
field management
• defines with distributor the level of service e_pected (business model, dedicated vs shared sales force, kpis etc) and monitor the actual outcome
• ensure application of national and local ka agreements
• ensure achievement of the district sales targets (building blocks kpis)
• propose sales force structure – dedicated vs shared sales force etc., location, headcount
• manage distributors and wholesalers, ensure payment, follow up credits and assure the information flow from distributors on sales and e_penses
planning and control
• plans daily and weekly routing and ensures conformity by sales representatives
• monitors field activities performance and accomplishment of sales conditions, agreements and relevant bb kpis
• ensure stock management and control, propose actions to resolve over-stocks, out-of stocks
• ensure that all agreed reports are provided timely and accurately - from distributor, from the sales force (in store scorecard) and ensure accuracy, up & down with kam (actuals on stocks and sales, freshness, other regional reports, reports from promoters)
marketing and trade marketing
• implement brand strategies, achieve qualitative and quantitative objectives set by marketing, report on opportunities, obstacles
• ensure implementation of tm activities, active and proper in-store activities e_ecution
• is responsible for control: visibility, positioning of posm and takes measures to e_ecute trade marketing activities if they are not in place
• makes proposals on new types of posm and in-store activities to regional tm supervisor
• control work of promoter (during market visit) – presence, presentation etc. report on issues to regional trade marketing supervisor.
managing human resources
• define sales targets to field team for the structure managed by sku, control results
• regularly evaluate performance of the structure assigned through joint visits and market visits: evaluate achievement of the bb kpis, effect coaching and motivate subordinates
• participate in recruitment and selection according to the job descriptions and company values
• train new comers on merchandising, sales skills, trade marketing e_ecution, e_plain sales principles and commercial policy, communicate new products, new projects, promo etc.
other tasks assigned by line manager or company
sales forecast, budget and objectives
• develop and manage operatively weekly rolling sales forecasts for the assigned district
• ensures in line with business objectives the proper management of budget (reach targets on trade spending, returns, profits)
customer plans and sales development
• detect and propose business development and growth opportunities, ensure quantity and quality development in the assigned district (business blocks kpis)
• properly distribute resources (human, financial, posm, etc.) for most effective roi
negotiation
• presents, negotiate and sign agreed budget with distributors if any (define and communicate objectives and policy to customers)
field management
• defines with distributor the level of service e_pected (business model, dedicated vs shared sales force, kpis etc) and monitor the actual outcome
• ensure application of national and local ka agreements
• ensure achievement of the district sales targets (building blocks kpis)
• propose sales force structure – dedicated vs shared sales force etc., location, headcount
• manage distributors and wholesalers, ensure payment, follow up credits and assure the information flow from distributors on sales and e_penses
planning and control
• plans daily and weekly routing and ensures conformity by sales representatives
• monitors field activities performance and accomplishment of sales conditions, agreements and relevant bb kpis
• ensure stock management and control, propose actions to resolve over-stocks, out-of stocks
• ensure that all agreed reports are provided timely and accurately - from distributor, from the sales force (in store scorecard) and ensure accuracy, up & down with kam (actuals on stocks and sales, freshness, other regional reports, reports from promoters)
marketing and trade marketing
• implement brand strategies, achieve qualitative and quantitative objectives set by marketing, report on opportunities, obstacles
• ensure implementation of tm activities, active and proper in-store activities e_ecution
• is responsible for control: visibility, positioning of posm and takes measures to e_ecute trade marketing activities if they are not in place
• makes proposals on new types of posm and in-store activities to regional tm supervisor
• control work of promoter (during market visit) – presence, presentation etc. report on issues to regional trade marketing supervisor.
managing human resources
• define sales targets to field team for the structure managed by sku, control results
• regularly evaluate performance of the structure assigned through joint visits and market visits: evaluate achievement of the bb kpis, effect coaching and motivate subordinates
• participate in recruitment and selection according to the job descriptions and company values
• train new comers on merchandising, sales skills, trade marketing e_ecution, e_plain sales principles and commercial policy, communicate new products, new projects, promo etc.
other tasks assigned by line manager or company
第2篇 外围保安岗位职责
1、确实掌握安全事宜,服勤于大门前、大厅内、后门及各指定之警卫岗;
2、遵行保安经理之指示,服勤安全警卫勤务,确保财产与顾客安全;
3、忠于职守,并做到语言文明、礼貌待人,不借故刁难,不以职谋私;
4、熟悉公司治安环境情况,熟练掌握使用治安、消防报警电话和消防设备;
5、严格执行接待和会客制度,外来人员联系工作,门卫与人事部联系登记后,方可进入。
第3篇 外围主管岗位职责
业务主管(外围流通市场) 武汉智通恒大供应链科技股份有限公司 武汉智通恒大供应链科技股份有限公司,智通恒大,智通恒大 职责描述:
1、 开拓新资源、建立良好的客户网络;
2、 产品铺市和新老客户的维护及开发工作;
3、 创新思维,协助业务员努力完成销售任务;
4、 掌握客户库存情况,根据客户要求订货;
5、 及时回收货款、清收超期应收帐款,协助财务部门完成结算工作;
6、 协助客户制订促销计划;
7、 进行客户满意度调查、进行产品调查;
任职要求:
1、熟悉外围市场,有外围客户资源优先
2、身体健康,热爱销售
3、有快消行业销售经验,有酒水行业销售经验优先
第4篇 外围销售代表岗位职责
性别:不限
岗位职责:
吃苦耐劳,有一定的销售经验,能适应出差要求。
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