tac工程师岗位职责3篇

第1篇 tac工程师岗位职责

安全产品tac技术支持工程师 北京北卓信息技术有限公司 北京北卓信息技术有限公司,北卓 职责描述:

1、负责呼叫中心技术在线支持。接收客户安全产品故障电话、提供在线技术排错、技术咨询等相关工作。

2、负责网上社区技术支持。负责线上产品及技术咨询。

任职要求:

1、熟悉产品报修、设备更换相关流程

第2篇 tac工程师岗位职责任职要求

tac工程师岗位职责

职责描述:

1、负责呼叫中心技术在线支持。接收客户安全产品故障电话、提供在线技术排错、技术咨询等相关工作。

2、负责网上社区技术支持。负责线上产品及技术咨询。

任职要求:

1、熟悉产品报修、设备更换相关流程

第3篇 高级全栈工程师--senior full-stack software developer职位描述与岗位职责任职要求

职位描述：

essential duties and responsibilities

•analyzing， designing， programing， debugging， and modifying software enhancements and/or new features for cms product.

•automation and manual test for software quality.

•fi_ing defects and handling issues for end customers.

•joining scrum team and following the agile development practices.

•completing documentations and procedures for installation and maintenance.

essential attributes

•good sense of development principles， coding standards， and design patterns.

•desiring to understand product from end users’ perspectives.

•demonstrating time management， problem solving， presentation， and organizational skills.

•operating effectively under moderate to limited supervision.

•outstanding learning skill to shorten the learning curve.

•strong communication skills， ability to communicate professionally with peers.

•ability to work in a high-pressure environment involving large sales deals.

required knowledge and work e_perience

•5 years or above hands-on software development e_perience is a must.

•bachelor or master degree in computer science， information system， software engineering or equivalent.

•significant e_perience with j2se， j2ee is a must.

•junit/ mock frameworks e_perience a must.

•capability in analyzing requirement， driving software design is a plus.

•e_perience with web based technologies (html5， re-act js， jsp， dhtml， css).

•e_perience with database technology (sql， pl/sql， jdbc， oracle/mssql/postgresql).

•e_perience with design/develop scalable and robust java-based systems.

•e_perience with svn or git.

•e_perience in agile development practice.

•good sense of customer facing.

•good oral and written english.