ci专员岗位职责12篇

第1篇 clientservicespecialist中央客服专员岗位职责职位要求

职责描述：

roles and responsibilities 工作内容

1. follow up customer shipping requirement

2. coordinate with operation term to fulfill customer’s shipping needs

3. file related docs and emails to meet internal audit requirement

4. study sop for key account， follow up the sop to serve customer

5 make monthly report to reflect out performance like transit time or p&l

6. communicate with overseas station regarding billing issue ，pre-alert

skills/background/qualifications/e_perience 录用条件

1. college degree or above

2.3-5 years working e_perience on customer service or operation in forwarding industrial

3. fluent english in oral， writing and listening(cet-4)

4. knowledge on operation process(air or ocean)

5. good communication skills

6. hard worker and team worker

7. good computer skills. well versed in office software， especially on word，e_cel and ppt

岗位要求：

学历要求：大专

语言要求：不限

年龄要求：不限

工作年限：3-5年

第2篇 采购专员sourcing岗位职责

sourcing specialist 采购专员 lowe’s global sourcing 劳购氏(上海)贸易有限公司,lowe's,lowe’s global sourcing,上海劳购氏,劳购氏,劳购氏 basic function of the position:

e_ecute and support sm’s tactical plans for areas of product responsibility, coordinate vendor sourcing / evaluation, vendor / product development activities and provide support to sm to ensure on time e_ecution and quality products that meet or e_ceed our customer’s needs / e_pectations. responsible for tracking, monitoring and raising awareness as to the progress of programs and other initiatives set forth by ssm and sm. organize and maintain all project related data resource needs. promote collaboration and teamwork across functional asia office business areas and lgs us in order to achieve on time program success. job function includes occasional travel to vendors related to product development, troubleshooting initiatives and some project assignments to further career development.

primary responsibilities:

1) e_ecute and support sm’s tactical plans for areas of product responsibility, coordinate vendor sourcing / evaluation, vendor / product development activities and provide support to sm to ensure on time e_ecution and quality products that meet or e_ceed our customer’s needs / e_pectations. assist sm in sourcing related activities for vendors, both direct and indirect.

• assist sm with product e_ecution from concept to in store delivery of quality product.

• ensure vendor utilization and understanding with key initiatives such as tradestone, pcm, gpr, etc.

• look for ways to debrief and improve current processes (way of working) to gain efficiencies. share efficiencies across other sourcing teams and lgs offices.

2) responsible and accountable for tracking, monitoring and raising awareness as to the progress of projects and other initiatives set forth by ssm and sm.

• includes database maintenance and file / document management.

• utilize tools such gantt charts and other mechanisms for tracking of programs.

• organize and maintain all project related data resource needs.

3) promote collaboration and teamwork across functional business areas and lgs us in order to achieve on time project success.

4) perform additional related responsibilities as requested.

necessary skills

1. this position requires an understanding of lowe’s import and domestic policies, procedures and guidelines.

2. e_perience in international business, sourcing, merchandising, qa and/or logistics.

3. effective written and oral communication both in english and chinese.

4. ability to handle multiple tasks simultaneously.

5. ability to work in foreign environments.

第3篇 clientservicespecialist(csc)客服专员岗位职责职位要求

职责描述：

principal activities （主要工作内容） · becomes familiar with assigned clients and uti supporting teams（熟悉所负责客户和公司内部相关支持团队） · centrally receives client booking， gain client shipping instruction from client and instruct branch to operate shipment (集中接受客户托书，取得客户运输指示，通知相应分公司操作团队安排) · centrally receives quote enquires and complete quote on time (集中接受客户询价，按时完成报价) · centrally provides system or manual reports to assigned client， like shipment status update report and transit time report and billing check report etc. (集中提供系统或手工报表给所负责客户，如货物状态更新、运输时间汇总、费用确认清单等) · centrally responds on service enquiries from client， investigate issues/problems and coordinate with uti supporting teams to resolve issues/problem. (集中响应客户服务方面的疑问/反馈，调查原因并协调其他支持团队解决问题) · actively monitors hot shipment and special shipment operations for each shipment milestones， like oversize/high value goods， update result to client on time. (主动监控急货和特殊货物的主要操作点，如超常和高价值等，及时更新结果给客户) · enters data into client or uti if required.(输入客户或uti系统所需数据) skills/background/qualifications/e_perience 录用条件 1. college degree or above （大专或以上学历） 2. round 3-5years working e_perience on customer service or operation in forwarding industrial（3-5年国际货运代理行业的操作或客户服务工作经验） 3. fluent english in oral， writing and listening(cet-4)（英语熟练，大学英语四级水平） 4. knowledge on operation process(air or ocean) （了解货运代理作业流程） 5. good communication skills （良好沟通技巧） 6. hard and team worker （团队合作，工作努力） 7. good computer skills. well versed in office software， especially on word，e_cel and ppt （良好电脑应用技能）

岗位要求：

学历要求：大专

语言要求：不限

年龄要求：不限

工作年限：3-5年

第4篇 ci设计专员岗位职责

美术或平面设计相关专业,大专以上学历;从事过零售相关行业2年以上;熟练运运用photoshopfreehandcoreldraw等设计软件以及手绘pop。

第5篇 nbd operation senior specialist(直销业务运营高级专员)岗位职责描述岗位要求

职位描述：

职责描述：

•responses for direct and vip sales

1)responsible for direct sales， including customer maintenance， data analysis and dealer management.

2)vip customer tracking and management.

3)quarterly policy update for related business follow the nbd team direct policy.

•responses for rebate and data analysis

1)rebate calculate and do the signature flow according to the policy. related data shared with finance and sales team.

2)strong data analysis ability and analysis competitor’s sales status.

3)nbd team material order and management. confirm with aftersales about accessory update monthly.

•coordinate internal and e_ternal team

1)coordinate with e_ternal team with back office working support， such as carline upgrade communicate with product team.

2)team internal audit coordinate yearly.

职位要求：

•bachelor degree or above， sales and marketing major preferred.

•4+years working years of direct sales and fleet sales or sales operation in auto industry or relate industry.

•strong customer orienting and maintenance ability.

•order solving ability including dealing immediately and correctly.

•data analysis timeliness and accuracy.

•information collection， tracking and feedback on time.

•project management and budget control capabilities.

•e_cellent in written and spoken english.

第6篇 warranty operation specialist/sr. specialist 保修运营专员/高级专员岗位职责描述岗位要求

职位描述：

warranty operation specialist/sr. specialist 保修运营专员/高级专员

a. responsibilities职责

1. warranty document processing (policy， dealer procedure， campaign/recall management)

保修文档处理 (保修政策，经销商流程操作手册，活动/召回管理办法等)

2. internal warranty process file creation / management

内部保修流程文件创建管理

3. warranty system supporting (business requirements， system uat， issue collection and feedback)

保修系统支持 (业务需求，系统测试，问题收集及反馈)

4. warranty data analysis

保修数据分析

5. warranty report related

保修相关报告

6. warranty kpi tracking and optimization

保修处理效率追踪及优化

b. requirements 要求:

1. industry background:

行业背景 • warranty e_perience≥3year 3年及以上保修有关的工作经验

• work e_perience ≥5year 工作经验5年及以上

2. knowledge and skills:

知识技能 • basic vehicle knowledge(technical sense) and after sales business

基本的车辆(技术)及售后业务知识

• good communication and comprehension skill

良好的交流及理解能力

• teamwork spirit， work under pressure， and logical thinking necessary

团队协作精神，可抗压以及良好的逻辑思维

3. education / training:

教育/培训 • bachelor degree or above

• 专科及以上

4. competencies:其他 • fluent chinese/english written and spoken language skills

中英文语言读写能力流利

• ms office

熟练使用办公软件

5. language skills语言: • english英文; chinese中文

6. working location地址: • shanghai 上海

第7篇 ci专员岗位职责

职位要求:

1、机械自动化专业大专及以上学历

2、对待工作有热情、积极乐观、学习、自律性强

3、有工厂布局优化、文化推广、工具导入经验优先

第8篇 academic partners specialist 项目规划专员（企业和学校方向）岗位职责描述岗位要求

职位描述：

职责描述：

understanding the internal corporate partner program processes of the asia institute.

了解项目的内部管理和操作流程；

collecting contact information for new corporate partners， university partner and confirming enough corporate and university partners to provide strong support for _pl programs.

收集并整理潜在合作伙伴的联系信息（企业和学校），确保满足项目需要；

assist manager with company visit engagement in support of short-term faculty-led education programs with a goal of secured corporate speakers， including factory tours， throughout asia and internship placements in asia.

协助企业合作伙伴经理安排公司拜访，支持亚洲学院短期学习项目；

provide the project management team with suitable opportunities for visiting enterprises and schools， manage and e_pand the e_isting cooperation with american university alumni;

给项目管理团队提供合适的可供参访的企业和学校交流机会，管理和扩大现有合作美国大学校友；

managing the corporate partner database， including knowing well， logging date into the software， updating in time， etc.

管理企业合作伙伴数据库，将有关数据录入系统并及时更新；

maintaining and e_panding corporate partners.

维护并发展新的合作伙伴；

职位要求：

good ability in reading， writing and communication in english.

有良好的英语书写和口语沟通能力；

a passion about education， language， travel and culture e_perience.

热爱旅游文化教育行业；

international study or working e_perience preferred.

海外留学或国际工作背景者优先考虑；

local resources in schools， universities and other academic institutions preferred.

有本地学校或其他学术机构资源者优先考虑；

bd channel development preferred.

有bd渠道拓展经验者优先考虑；

e_cellent communication， problem solving and interpersonal skills.

良好的沟通、解决问题和人际关系技巧；

quick learner， careful， hardworking and a strong sense of responsibility.

学习能力强，工作认真仔细，有强烈责任感优先；

strong ability to data collecting and analysis.

较强的数据收集及分析能力

proficiency with word， e_cel， ppt， pdf etc.

熟练使用word， e_cel， ppt， pdf 等办公软件；

bachelor degree or above.

在读本科或以上学历；

open to any major

专业不限

第9篇 retail marketing support specialist (零售市场支持专员)岗位职责描述岗位要求

职位描述：

职责描述：

key responsibilities

•downtown store management

regular operation and communication with beijing and shanghai dts staffs.

dts event planning and on-site supporting.

cross-functional department communication for other marketing event in dts.

daily and monthly report，including data collection， merchandise ordering， inventory analysis etc.，

•company car and driver management

daily management for company internal fleet including both rental and fi_ asset. optimize the carpool and try to ma_imize the utilization and minimize the total volume.

•logistics

domestic transportation co-ordination for all the internal commercial cars. communication with 3pl supplier for daily arrangement and payment settlement. check with warehouse for the car damage report and filling. liaise with freight forwarder to make sure the special movement and customs clearance for autoshow cars.

•finance and accounting

financial control， annual budget and monthly forecast. budget application and regular payment settlement.

•other task assigned by the line manager

key performance measurement

project quality & progress

项目质量和进度

职位要求：

academic qualifications required

bachelor degree or above

本科或以上学历

strong communication skills and teamwork capability

沟通能力和团队合作能力强

strong self-motivation

强烈的上进心

strong sense of responsibility

强烈的责任感

fluent in mandarin and english

中英文流利

proficiency in ms powerpoint and e_cel

powerpoint和e_cel熟练

e_perience required

2+ years working e_perience (preferably automotive industry)

2年以上工作经验（汽车行业优先）

retail and lu_ury e_perience is a plus.

零售及奢侈品经验是加分项

第10篇 best e_perience specialist 客户体验专员岗位职责描述岗位要求

职位描述：

岗位职责:

体验中心管理

1. 负责体验中心日常一切工作，包括但不仅限于现场环境和设备状态的管控等；

2. 负责组织和安排体验中心的一切参观活动，打造行业标杆式极致体验；

3. 负责不断提升蔡司体验中心的体验感受，关注细节，追求卓越；

4. 负责管理蔡司体验中心的一切行政费用。

项目策划与管理

1. 每一次的参观活动都作为一个项目运营，做好项目前、中、后期的各项工作，体现蔡司在细节上的关注和追求；

2. 有计划，有节奏地连同市场部和销售团队举办一些与政府、与学校等单位合作地促进消费者重视眼健康的活动、辅助传播蔡司品牌。

岗位要求:

1.大学本科或以上学历，视光、传播、播音、英语、导游等相关专业；

2.具备的客服服务、培训、讲解等相关经验为优；

3、熟练高端品牌或平台客户体验服务流程。

4、 拥有敏锐的观察力和快速的学习能力，较强的资源统筹和综合协调能力。

5、积极乐观，优秀的承压能力。

6、优秀的沟通能力与促进销售达成的意识。

7、强烈的进取心与责任感，敢于承担责任。

8、较好的口头英语能力。

第11篇 sourcingspecialist/供应商开发专员岗位职责职位要求

职责描述：

key responsibilities:

·evaluate the viability of potential supplier factories for opportunities building vendor partnerships including: conducting factory audits and assessments for manufacturing processes， production capacity， quality and compliance.

·评估潜在的供方工厂的机会，建立供应商合作关系，包括：进行工厂审核和评估制造过程，生产能力，质量和合规性。

·leads startup and development with selected suppliers， and collaborates with category management and supply chain as necessary for effective and efficient vendor performance. this includes securing initial required supply agreements and non-disclosures.

·启动并发展与选定供应商的业务，如需要时协助总部的品类管理和供应链管理者一起确保供应商绩效的有效和高效。这包括签订初始要求的供货协议和保密协议。

·coordinate as necessary with factories to verify production plans and product quality criteria capability utilizing approved product specifications.

·负责与工厂协调，跟踪工厂生产计划，确保工厂依据我方批准的标准进行产品质量控制。

·implements supplier management programs with key suppliers including metrics， performance goals and improvement initiatives.

·与关键供应商实施供应商管理计划，包括相关指标、绩效目标和改进措施。

·ensure effective and timely reports of sourcing activities to oem sourcing manager and pinnacle products supply chain management team.

·确保发送及时有效的采购活动报告给oem采购经理和pinnacle产品供应链管理团队。

·provide any necessary support for pinnacle products travelers to china for vendor meetings， travel arrangements， translations， facilitation and problem resolution.

·为pinnacle集团从国外来华出差的同事提供必要的支持，如安排与中国供应商会议、行程安排、翻译，提供便利及问题解决。

·paperwork and document keeper of the oem sourcing business

·负责保管与oem sourcing相关的文件资料

skills and e_perience:

·work e_perience in procurement/sales/sourcing company or international e_ports trading company， or us based oem background.

·采购/销售/专业寻源公司/出口贸易公司或者有美国公司oem背景方面的工作经验。

·must be able to accept travels.

·可以接受出差

·quality management and factory assessment skills –quality assurance， and production process preferred.

·质量管理和审核工厂技能-有过质保，生产工艺方面经验的优先

·good computer usage skills – familiar with m/s office (e_cel especially)， internet， etc.

·良好的计算机运用能力-熟悉办公软件(尤其是e_cel)、互联网等

·must be detail oriented， have strong analytical skills.

·注重细节，有较强的分析能力。

·very good communications skills in the english language – written， oral， comprehension.

·良好的英语沟通能力-书面，口头，理解。

·must be able to work independently and with teams， be able to multi-task in a dynamic environment.

·能够独立工作并与团队合作，能够在工作过程中承担多项任务。

岗位要求：

学历要求：大专

语言要求：不限

年龄要求：不限

工作年限：3-5年

第12篇 qmo specialist质量体系专员岗位职责描述岗位要求

职位描述：

职责描述：

summary

•develop and continual improvement of the quality management system and support the governance of business process.

•ensure e_ecution of proper internal audits to all corporate functions for measuring company’s compliance to the quality system as required by the relevant iso/vda standards.

•support both company and project requirements in driving quality assurance into processes， procedures and departmental activities.

duties and responsibilities

(these are the positions essential duties and is not an all-inclusive list)

main areas of responsibilities are:

•ensure a proper quality management system based on the global one is in place and controlled in compliance with iso/vda relevant standards.

•participate in the development of the quality management system based on business processes and their continuous improvement.

•coordinate local certifications with certification bodies and manage e_ternal audits.

•ensure compliance to quality management system and related iso/vda standards by establishing and performing internal audits that measure the effectiveness of the systems; including management of local and cross-country audit plans.

•ensure that quality management system documentation is updated according to guidelines.

•ensure effective e_ecution of the processes milestones (qamm) throughout the project from kick-off to close-out.

•support qmo manager in the implementation of common quality methodologies， tools and information systems， their continuous improvement and alignment on best practices.

•support qmo manager in the monitoring of quality kpis， the analysis of results and the development and monitoring of improvement plans.

•assure lessons learned and nonconformity process are facilitated and driven back into the business processes for continuous improvement.

•responsible to identify and communicate quality general concerns and or issues to appropriate department.

•support continuous improvement activities e.g.， kaizen， 5s， si_ sigma projects， value engineering， lean manufacturing， etc.

knowledge & skills

•knowledge of quality management system， methodologies， tools， best practices， etc.

•knowledge of iso/vda standards principles within the scope of application.

•comau quality management system and business processes， procedures and instructions.

•iso 9001/vda 6.4 internal auditor certification.

•understanding of general corporate operations and business (multiple bu e_perience is a plus).

•quality philosophies – basic principles and practices

•management systems standards

•comau quality foundations

•quality kpi (key performance indicators)

•quality-specific it tools

•management system auditing skills

•supplier auditing skills

•general knowledge of wcm qc-pillar

•problem solving: defect analysis and prevention，

•reliability and risk management

•customer specifications (technical and regulatory)

•outline of product development process / milestones and quality gates management

•chargeback

behavioral competencies

•teamwork with cross functional teams

•communication skills， verbal， written and follow-up

•ability to interface in a multicultural environment.

•business awareness

•managing relationships

•communication

•personal organization

•change minded & driven

qualifications

•education :

obachelor degree in engineering required and organization and industry e_perience.

•previous e_periences

oa minimum of 3 years in quality assurance or process quality management e_perience in the automotive or allied industry.

oe_periences in engineering/manufacturing environment preferred.

•languages

oenglish: fluent

职位要求：