特斯拉岗位要求5篇

第1篇 特斯拉岗位职责任职要求

特斯拉岗位职责

network engineer 网络工程师 特斯拉汽车(北京)有限公司 拓速乐汽车销售服务(成都)有限公司，拓速乐 role

specialize in network engineering in an enterprise environment. this role will provide network operational support for shanghai factory and nearby logistic facilities. the engineer will ensure compliance to established system architecture， regulations and security policies， follow standards and best practices， and author and maintain support documentation.

responsibilities:

 primarily responsibility network operations， function as tier-1 & 2

 participate in projects as network engineering role includes implementation， test/validation， and maintain networking services per solution design

 monitor and report metrics of network services

 document network operations “run-book”

 must be able to work occasional weekends and after hours

 must be able to travel occasionally

 must be able to work around construction environment and transport/lift network equipment

 participate on call rotation

 have e_perience of cabling system， including copper and fiber system design and implementation.

qualifications:

 5+ years of mid-size enterprise networking e_periences

 e_perience level knowledge of ip networking， l2/l3 network protocols (spanning tree， ospf)， lan/wan， tcp/ip， dhcp， dns， qos， vlan， acl， snmp， syslog， vpn， application data flow

 e_perience with juniper e_ and sr_ platform， palo alto networks firewall， and aruba wireless.

 e_perience with structural cabling infrastructure

 e_perience with troubleshooting wireless connection issues related wireless coverage， clients， and rf environmental

 beginning to intermediate level e_perience with automation tools and scripting

 proficient in microsoft office (word， e_cel， powerpoint， visio)， solarwinds ipam & npm， opengear oob management， splunk (syslog)， aruba airwave， netscout wired/wireless tools， wireshark

skills and competencies:

• e_cellent organizational skills and solid team player

• solid analytical skills to troubleshoot

• e_cellent verbal， written， and communication

• maintain a high degree of professionalism and integrity

特斯拉岗位

第2篇 特斯拉直营-售后服务经理-宁波岗位职责描述岗位要求

职位描述：

service manager

the role

tesla is looking for an e_perienced service manager to work on one of the most progressive vehicles in the world. we are seeking professionals with customer service e_perience and e_cellent oral and written communication skills. if you are interested in contributing to an amazing customer e_perience， we want you to lead our service teams. we are looking for self-motivated team players with a positive attitude! we seek individuals who value customer satisfaction. the service manager is a key contributor in the tesla e_perience. the service manager will provide communication to our customers on maintenance and repair needs that are identified during service and ensure they are delighted. this is a hands-on management role.

responsibilities

•manage and supervise daily operation of service center and authorized body repair

vendors.

•optimize service process in order to improve customers' satisfaction， and provide customer

escalation resolution.

•supervise the kpi in service center. (csi/ frft/reservation waiting time)

•manage cost control of service center.

•responsible for personnel management and performance assessment.

•focus on service policy development and implementation. fully understand the industrial

information.

•optimize and enrich the variety of service.

•ensure the safety of service employees， facilities and vehicles.

•lead the team in stocktaking of vehicles， equipment and tools periodically.

•complete internal works cooperated with sales， delivery and other related teams， and

responsible for e_ternal affairs of service center.

•perform other related duties as assigned.

requirement

•at least5 -8 years of service management e_perience at a franchised dealer

•at least 5 years of e_perience in service documentation.

•bs degree or equivalent e_perience

•hybrid or electric vehicle e_perience preferred

•knowledge of automotive equipment and automotive services

•continuous improvement in identifying and solving problems.

•win-win thinking. ability to establish good internal and e_ternal cooperation relationship.

•factory trained master status/oem training

•ability to follow oral and written instructions

•ability to effectively handle multiple priorities， organize workload， and meet deadlines

•ability to work in a team-based environment and achieve common goals

•occasional travel may be required

•valid driver’s license

•fluent in english (written and spoken)， proficient in chinese (written and spoken)

•proficient in operating office software.

第3篇 技术服务代表-特斯拉岗位职责描述岗位要求

职位描述：

objectives of the position

•winning and binding of customer through application-focused technical support and supporting e_isting customer

main tasks

•daily technical problems solving at the customer’s and deals with customer complaints

•daily logistic and commercial coordination to ensure ma_imize the customer satisfaction in cooperate with company business rules and achieving business target.

•ensures daily support for current / new products incl. product changes and consultancy at the customer’s site

•monitors competitors locally

•keeps in touch with customers; holds presentations， makes demonstrations and provide training to customers， dealers and prospects on products and techniques

•compiles reports and ensures direct flow of communication to internal units

•people management (service provider)

•obtain and monitoring customer forecast， coordinate planning and production， monitor inventory， cooperate with logistic to ensure customer satisfaction in supply chain management.

•ensures all activities and processes meet internal and e_ternal ehs standards

minimum education and qualification required for the position

•education: bachelor or above in chemical-related majors

•working e_perience: at least 5 year relevant working e_perience (technical service， production， lab or application) in chemical industry (preferably in coatings industry)

•technical & professional knowledge: knowledge in coatings process， technical service background is preferred; good command of english; it user skills

第4篇 服务顾问-特斯拉直营-北京岗位职责描述岗位要求

职位描述：

职责描述：

服务顾问

主要职责：

•接听电话，回复邮件，以最高水准解决任何客户顾虑

•在5分钟内回复漏接电话和邮件

•判断是否能在电话上解决技术问题，并及时向车间主管/服务中心经理上报；

•在客户将车辆送达服务中心维修时保持与客户的交流

•在系统里准确记录问题和数据，将客户关注问题转化为全面详尽的技术人员维修单，并注重细节的准确

•在系统里操作处理流程，带领客户完成所有流程并提供总结

•分派维修单，签入和签出代用车

•沟通预估的服务完成时间，保持有规律的信息更新，跟进每一位车主的问题并使之随时了解车辆维修状态

•在交付之前协调和车辆相关问题，保证所有细节无误

•协调交付或自取的时间

•跟进客户服务结果，保证他们满意我们的工作

•协助管理中心工作流程并在来电过多时协助处理来电

•其他职责：根据业务发展需要，完成管理层指定的其他工作

知识和技能要求：

•了解维修和保养汽车中的方法，技术，零部件，工具和材料

•遵循公司口头和书面的指导，注重细节

•愿意学习新的或具有创新性的汽车技术

•建立和维护良好的内外部合作关系

•维护日常工作记录和报告

•有效的处理多任务多优先级，合理地管理自己的工作量，保证按时完成工作任务

•优秀的团队合作精神，达成团队一致目标

其它要求：

•经销商系统知识，熟练掌握outlook， ms office

•熟练掌握供应商管理系统，outlook， ms office

•大专及以上学历，持有汽车技术资质优先

•汽车零售服务经验优先

•流利的中英文

职位要求：

第5篇 维修技师-特斯拉直营-北京岗位职责描述岗位要求

职位描述：

维修技师

主要职责

•提供专家水准的车辆检查维修等服务

•使用各种不同的手工、电动等车间工具

•进行设备检查、调整和认证

•用全尺寸货车或拖车取送客户的车辆

•进行新车交付前的pdi

•维护时间、支出和材料的记录

•订取车间用品和配件

•高效地处理多项任务和优先级，在预期时间完成给定任务

•按需求支持初级技师

•其他职责：根据业务发展需要，完成管理层指定的其他工作

知识与技能

•掌握在汽车维护和修理中的方法、技术、配件、工具、和材料等知识和技能，包括测试、诊断、hvac服务、油压、制动刹车、电力系统和模块的测试和修理

•使用和维护各种不同的手动和电动工具，车间工具，和测试设备

•掌握汽车设备和服务方法

•在使用检测工具、执行诊断、及使用观测设备和电压表设备方面有丰富的技能和经验

•掌握汽车服务中的化学用品和润滑油

•优秀的口头和书面沟通能力，并能够服从指令

•建立和维护工作上的良好的合作关系，包括公众

职位要求

•高中或同等学历

•汽车技术相关专业或持国家级汽车机械相关认证优先

•3-5年经销商工作经验，5年以上汽车行业工作经验

•厂商培训认证专家/oem培训和混合动力经验优先

•a/c系统维修资质，并能够处理制冷剂相关工作

•能保持并展现一名车辆技师的职业操守和形象