第1篇 空运操作主管岗位职责任职要求
空运操作主管岗位职责
空运操作主管 m+r 华隆瑞锋国际货运(上海)有限公司,华隆瑞锋 summary:
support and assist the department manager to organize, coordinate and monitor the daily airfreight operation of the whole team.
primary responsibilities:
1. take lead for sop review of the team account, make sure team members fully understanding and compliance with sop in daily job.
2. take lead for new account on board incl. but not limited to sop review and implementing.
3. supervise the team to provide high quality service to customers and minimize service failure and customer complain.
4. maintain good relationship with service provider including a-class and bargain for the good rate to win the new business
5. ensure the service deliveries in accordance with our customers’ requirements.
6. follow the airfreight import inquiries as well and find better logistics solutions to answer any agent’s inquires.
7. conduct the on-job training for new staff and monitor the performance review for team members.
8. ensure team member update finance system correctly and accurately.
9. work as team role model for operation & customer service quality / attendance performance.
10. support for various tasks assigned by operation manager and assist to manage the operation team interpersonally.
additional responsibilities:
1. any other responsibilities as and when required by superior managers that are reasonably within the capabilities of the person and are aimed at achieving the company’s objectives and goals.
2. back up for other team members when necessary.
knowledge and skill requirements:
1. college degree or above with above 5 years of e_perience in forwarding industry, the background for global forwarder is preferable.
2. at least 1-2 years of team management e_perience or working e_perience in a-class international forwarding company is preferred.
3. familiar with the procedure of airfreight operation and forwarding related knowledge.
4. fluent in both oral and written english and chinese, cet-4 or above.
5. high sense of responsibility, good team spirit and be able to work under pressure.
6. good sense of customer service and good problem-shooting capability.
7. good interpersonal and communication skills.
8. good microsoft office operation skill
第2篇 旅行顾问(酒店操作主管)岗位职责描述岗位要求
职位描述:
1、保持与业务部门和旅行社及订房中心的良好沟通,为其提供快速准确地酒店报价及客房预订服务;
2、负责与境外酒店的沟通、签约,及时了解境外酒店的价格、房态变化;
3、接听线上线下的客户预订咨询,高效率的处理客户订单;
4、协助部门经理完成的其他工作。
岗位要求
1、 大专以上学历,熟练掌握电脑操作,能熟练运用office软件;
2、 熟练操作电脑,热爱旅游业;
3、 熟悉各酒店预订平台的相关规定并能灵活运用;
4、 亲和力出色,团队意识良好,善于在工作中学习;
5、有ota工作经历者优先。
第3篇 旅游顾问 酒店操作主管岗位职责描述岗位要求
职位描述:
职责描述:
1、保持与业务部门和旅行社及订房中心的良好沟通,为其提供快速准确地酒店报价及客房预订服务;
2、负责与境外酒店的沟通、签约,及时了解境外酒店的价格、房态变化;
3、接听线上线下的客户预订咨询,高效率的处理客户订单;
4、协助部门经理完成的其他工作。
岗位要求
1、 大专以上学历,熟练掌握电脑操作,能熟练运用office软件;
2、 熟练操作电脑,热爱旅游业;
3、 熟悉各酒店预订平台的相关规定并能灵活运用;
4、 亲和力出色,团队意识良好,善于在工作中学习。
第4篇 项目操作主管岗位职责任职要求
项目操作主管岗位职责
岗位职责:
1. 主要负责协调操作与订舱口,报关行,车队,客户,销售之间的矛盾及问题(包括操作过程中的订舱,报关,做箱,发生费用问题,查验问题,赔偿问题等)
2. 监督操作的日常工作,规范操作流程,系统录入管理
3. 下属日常管理,工作指导、培训、工作安排、检查监督、跟进,定期开会分析近期工作
4. 参与应收应付账款的控制和监督
5. 协调处理异常和紧急事件
岗位要求:
1. 大专及以上学历
2. 四年以上操作工作经验,有国际工程项目物流操作和管理经验优先考虑
3. 具备较高的责任心和客户服务意识及较强的团队合作意识
4. 熟悉电脑办公软件,具备英文书写能力,书面语言能力较强
5. 适应出差者优先考虑
第5篇 操作主管岗位职责操作主管职责任职要求
操作主管岗位职责
操作主管 北京盛伦国际物流有限公司 北京盛伦国际物流有限公司,盛伦职位描述:
负责航运成本的估算;
根据货载安排及合同监督船舶航次执行情况;
与船东、租家、代理和港口等各方保持联系,掌握船舶航行及作业动态,确保航次的顺利执行;
跟踪获取港口信息,与多家代理保持有效沟通,比较选择最合理的代理公司委托合作
租金、运使费、速遣/滞期费的开票结算及催收;
签放提单及放货事宜,要求租家或货主出具各种保函;
监控船舶的航速油耗,安排监督船舶燃油供应;
计算装卸时间并准时按时安排运费、租金、港口使费和其它相关费用的支付和收取;
及时处理合同执行过程中的相关海事纠纷,确保合同的顺利执行。
任职要求:
1.本科及以上学历,航运、英语等相关专业优先;
2.英语四级以上,能够使用英文作为工作语言,口语流利;
3. 1-3年散货船海运操作岗位工作经验,熟悉并严格执行规范的工作流程;
4.工作积极主动、认真负责,具有良好的团队合作精神、执行力强,不轻易放弃。
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