qm职责描述4篇

第1篇 sap mm&qm consultant岗位职责描述岗位要求

职位描述：

岗位职责：

sap consultant familiar with mm/qm module

client details

headquarter based in munich is the global market leader for braking systems and a leading supplier of other safety-critical rail and commercial vehicle systems. for more than 110 years now the company has pioneered the development， production， marketing and servicing of state-of-the-art braking systems. in 2017， knorr-bremse reported sales of eur 6.15 billion (ifrs) and employed some 28，000 people worldwide.

description

1. consult internal customers in the optimization and harmonization of business processes.

2. act as part of the global it sap team

3. act as interface between business & other it teams

4. develop detailed customization and development specifications

5. customize modules/ applications

6. coordinate relevant unit and integration tests

7. document new processes

8. prepare， plan and e_ecute trainings

9. release solution

10. support key user organization and sap knowledge warehouse maintenance

11. willingness to travel across the region a-p， travel requirement up to 50%

profile

1. degree holder in it or industrial engineering

2. minimum 5 years of consulting e_perience in sap logistics modules

3. e_pert knowledge in mm and qm is a must. good knowledge in pm is preferred

4. knowledge of abap and edi application is plus

5. knowledge of further logistic modules is also a plus

6. involvement in at least 2 full-cycle sap implementation projects

7. good communication skills written/ spoken english & mandarin

job offer

e_cellent compensation package

upward mobility

room for groth

to apply online please click the 'apply' button below. for a confidential discussion about this role please contact evelyn chen on +86 0512 6799 5330

第2篇 sap qm 内部顾问岗位职责描述岗位要求

职位描述：

1. 参与sap qm系统建设，包括实施过程中模块的调研、蓝图撰写、系统配置、培训等工作；

2. 负责sap qm系统功能模块的日常运维管理，并根据业务部门提出的新需求，编写开发需求协助开发人员完成开发；

职位要求：

1、熟悉sap qm模块的业务流程和基本配置，sap qm模块工作经验至少1年以上；

2、熟悉sap支持业务流程或者了解sap的实施方法论；

3、善于与人沟通，具备良好的解决问题技巧及沟通、组织、协调能力；

4、有个1以上完整的sap qm项目实施经验优先；

第3篇 客户质量主管 lead cqs & china cqm（beijing）岗位职责描述岗位要求

职位描述：

岗位职责：

1) 负责自己的cqs工作要求 ， 原则是 “working cqs”

responsible for own cqs job requirements. principle is “working cqs”

2)直线向地区的质量管理层报告。将cqs成本 （员工人数和出差费用等）管理到较低或可接受的水平。

reports solid line to division quality management. manage the cqs costs (headcount and travel) to lower and acceptable levels.

3)在一个或多个指定城市管理cqs团队，并协调与制造工厂的合作。

manages cqs team in one or more designated cities， and coordinates with the manufacturing plants.

4)负责指定区域的客服日常管理工作和业绩评价

responsible for daily management and performance appraisal of cqss in designated areas

-检查客服人员的考勤 check on work attendance

-核查工作量，合理调节工作安排 review work load， reasonably adjust work arrangement

-逐步升级和责任心 escalation and accountability

-定期业绩评价 regularly performance appraisal

5)具备培训和教导驻外客户质量支持人员的资格， 使其能胜任此职， 提升技能.

has qualification to train and coach other cqss and make him/her to take this job competently， increase skill as well.

6)在准时响应和响应质量方面，作为客户接口进行跟进，重点关注在主要客户发布的问题解决请求。

customer interface follow-up regarding on-time responsiveness and quality of response with focus on major customer issued problem solving requests.

7)和客户建立和维护良好的工作关系，定期走访客户质量和物流人员，定期开展顾客满意度调查，反馈顾客声音/期望给工厂和管理层。

create and maintain good relationship with customer， regularly visit customer quality and logistic people， do regular customer satisfaction survey， feedback customer voice/ e_pectation to plant and management.

- 在如下两个极端情况之间，管理顾客满意度达到适当的水平manage the customer satisfaction to the right level between the two e_tremes:

a.最小的客户升级 minimal customer escalations

b.高水平的客户满意度high level of customer satisfaction

8)带领cqs团队，在客户售后三包中心进行售后件初步分析，反馈结果给工厂的cqe。支持cqm协调售后的改进活动，并监控售后相关的新兴问题。

lead cqs team to do warranty primary analysis at customer warranty center， feedback the result to plant cqe. support cqm to coordinate warranty improvement and monitor warranty related emerging concerns.

9)可以当场申诉的，起草申诉报告向客户申诉；需要进一步分析的，及时地返回工厂分析。

if it can be appealed， make the appeal report and submit to customer for appeal.if it need to do further analysis， return the parts to plant timely.

10)根据需要和可用的情况，支持新项目在客户处顺利量产并监控客户处量产质量，如装车节点的现场参与，积极反馈信息给项目组。

as needed and as available - supports new project launch and monitors the quality of the launches at customer.， i.e. participate in customer assembly milestone， feedback information to project team.

11)对于客户scorecard方面的影响，支持其他cqs和客户进行协商沟通，使其影响到最小。

for the customer's influence on scorecard， support other cqs to negotiate and communicate with the customer to minimize the impact.

12)在指定区域的客户处，支持海外业务相关的质量问题的解决。supports oversea business related quality issues solving which occurred in the designated oem location.

13)协助直线经理，对流程进行改造，标准化的制订，使团队达成目标.

assist line manager to do improvement on cqs work flow and standard creation， make team to achieve the target.

14)协助上级经理布置的任务。

support other tasks assigned by line manager.

b. cqm dimension区域cqm维度

15)担当指定的oem区域的cqm角色。

take divisional cqm role which defined oem.

16)作为区域的cqm，虚线汇报给bu，并支持全球的cqm。

reports dotted line to the business unit as divisional cqm role which defined oem， and supports global cqm

17)客户处对供应商质量和交付评价的主导者，流利操作客户门户网站/数据库。

champion of customer supplier ratings on quality and delivery. fluent in customer portal/databases

18)参与客户计分卡月度评价评审。

participates in monthly e_ecutive review of customer scorecard ratings.

19)具备客户特殊要求的全部知识，并根据区域的cqm， cqe和cqs 的培训，使组织开展工作。 提供审核要求。

has entire knowledge of customer specific quality requirements and makes the organization work accordingly with training of divisional cqm， cqe and cqs. provides audit requirements.

20)主导并培训as066的执行。

champions and train for as066 implementation .

21)代表奥托立夫管理层对客户在质量问题上的需求，例如高级别会议，客户的关键关注委员会等。

represents autoliv management level on customer demand in quality issues， for e_ample high level meetings， customer’s critical concern committee etc.

职位要求：

1)three years automotive industry e_perience in customer communication and cooperation

2)familiar with related customers (daimler) specific requirements， can meet customer e_pectation

3)well trained customer process (ppap， scorecard and warranty) & can start work promptly;

4)has good relationship with customer and deal with events with proactive attitude;

5)problem solving skill， know and can apply quality tool and statistic method;

6)familiar with iatf16949， vda6.3， biqs， apqp， ppap， fmea， spc， msa.

第4篇 qmo specialist质量体系专员岗位职责描述岗位要求

职位描述：

职责描述：

summary

•develop and continual improvement of the quality management system and support the governance of business process.

•ensure e_ecution of proper internal audits to all corporate functions for measuring company’s compliance to the quality system as required by the relevant iso/vda standards.

•support both company and project requirements in driving quality assurance into processes， procedures and departmental activities.

duties and responsibilities

(these are the positions essential duties and is not an all-inclusive list)

main areas of responsibilities are:

•ensure a proper quality management system based on the global one is in place and controlled in compliance with iso/vda relevant standards.

•participate in the development of the quality management system based on business processes and their continuous improvement.

•coordinate local certifications with certification bodies and manage e_ternal audits.

•ensure compliance to quality management system and related iso/vda standards by establishing and performing internal audits that measure the effectiveness of the systems; including management of local and cross-country audit plans.

•ensure that quality management system documentation is updated according to guidelines.

•ensure effective e_ecution of the processes milestones (qamm) throughout the project from kick-off to close-out.

•support qmo manager in the implementation of common quality methodologies， tools and information systems， their continuous improvement and alignment on best practices.

•support qmo manager in the monitoring of quality kpis， the analysis of results and the development and monitoring of improvement plans.

•assure lessons learned and nonconformity process are facilitated and driven back into the business processes for continuous improvement.

•responsible to identify and communicate quality general concerns and or issues to appropriate department.

•support continuous improvement activities e.g.， kaizen， 5s， si_ sigma projects， value engineering， lean manufacturing， etc.

knowledge & skills

•knowledge of quality management system， methodologies， tools， best practices， etc.

•knowledge of iso/vda standards principles within the scope of application.

•comau quality management system and business processes， procedures and instructions.

•iso 9001/vda 6.4 internal auditor certification.

•understanding of general corporate operations and business (multiple bu e_perience is a plus).

•quality philosophies – basic principles and practices

•management systems standards

•comau quality foundations

•quality kpi (key performance indicators)

•quality-specific it tools

•management system auditing skills

•supplier auditing skills

•general knowledge of wcm qc-pillar

•problem solving: defect analysis and prevention，

•reliability and risk management

•customer specifications (technical and regulatory)

•outline of product development process / milestones and quality gates management

•chargeback

behavioral competencies

•teamwork with cross functional teams

•communication skills， verbal， written and follow-up

•ability to interface in a multicultural environment.

•business awareness

•managing relationships

•communication

•personal organization

•change minded & driven

qualifications

•education :

obachelor degree in engineering required and organization and industry e_perience.

•previous e_periences

oa minimum of 3 years in quality assurance or process quality management e_perience in the automotive or allied industry.

oe_periences in engineering/manufacturing environment preferred.

•languages

oenglish: fluent

职位要求：