ort岗位职责20篇

更新时间：2024-11-20

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ort岗位职责

岗位职责是什么

ort（operations and resource tracking）岗位是企业内部的关键角色，负责协调资源分配，监控运营流程，并确保各项任务按计划高效执行。这个岗位的核心在于整合内部运作，提升组织效率，以达成公司的战略目标。

岗位职责要求

1. 具备出色的组织能力和细节把控力，能够精准规划和调度资源。

2. 熟悉业务流程，能快速理解和分析运营数据，提出改进策略。

3. 强大的沟通技巧，能有效协调各部门，解决跨部门合作中的问题。

4. 适应性强，能在快节奏环境中灵活调整工作重心，应对突发事件。

5. 优秀的项目管理能力，能同时处理多个任务，保证项目按时完成。

6. 对企业战略有深刻理解，能将战略目标转化为实际操作步骤。

岗位职责描述

ort岗位的主要职责涵盖了从日常运营到长期规划的广泛领域。日常工作包括但不限于制定和维护运营流程，跟踪资源使用情况，确保资源的有效配置。此外，该岗位还需定期分析运营数据，识别瓶颈和潜在问题，提出改善方案，以优化流程，提高效率。在团队协作方面，ort需要扮演桥梁角色，促进各部门间的沟通与协作，解决工作中遇到的难题。

有哪些内容

1. 流程管理：设计和优化业务流程，确保流程的顺畅运行，减少无效工作和浪费。

2. 资源调配：根据业务需求和项目优先级，合理分配人力、物力和财力资源。

3. 数据分析：收集并分析运营数据，提供决策支持，为管理层提供业务洞察。

4. 问题解决：识别运营中的问题，协调各方资源，提出解决方案，并跟进实施效果。

5. 跨部门协调：促进部门间的沟通与合作，协调解决工作中的冲突和挑战。

6. 项目管理：监督项目的进度，确保项目按时交付，满足质量标准。

7. 战略实施：将公司战略转化为具体的行动计划，推动战略落地，实现业务增长。

ort岗位的工作涉及企业的各个层面，需要全面了解业务，深入分析问题，同时具备良好的人际交往和决策能力。通过高效的运营管理和资源追踪，该岗位对于提升企业整体运营效能，推动企业持续发展起着至关重要的作用。

ort岗位职责范文

第1篇 customer support客户支持专员岗位职责描述岗位要求

职位描述：

duties职责：

1.responsible for aftersales plan and management.

负责售后计划与管理;

2.responsible for customer satisfaction management

负责客户满意度管理；

3.responsible for dealer operation， standard and performance management

负责经销商运营、标准及业绩管理；

4.responsible for essential parts business study

负责基础备件业务研究。

qualifications要求：

1.bachelor degree or above.

大学本科及以上学历;

2.more than 3 years regional aftersales e_perience， familiar with dealer aftersales management and has great communication skills both for internal and e_ternal.

3年以上的区域售后经验，对新能源汽车经销商售后管理熟悉并具备良好的与内外部沟通的能力;

3.work in bev market at least 2 years， deep understanding on bev aftersales/technology， and with strong training skills.

在新能源汽车领域从业2年以上，对新能源汽车售后/技术有深入的了解，并有过硬的培训技能;

4.good team management， communication and problem solving skills. be creative and customer orientation.

具备良好的团队管理、沟通及问题解决能力，有创新精神，能够以客户为导向;

5.strong language skills of english.

熟练掌握英语；

6.adapt travels on official business.

可适应出差。

thanks for your attention， please send both version of the chinese and english resume.

感谢您的关注，请投递完整的中英文简历，谢谢！

第2篇 fusion hcm support engineer岗位职责要求

职位描述：

preferred qualifications

information technology skill

technical assistance of software products and/or hardware.

understanding basic linu_ os technology.

maintenance or troubleshooting of software products or/and hardware.

basic information technology wide knowledge and e_perience. (it is necessary to be able to use some application software.)

it is the best when there is either of the following e_periences:

- development of software products.

- technical assistance of software products.

- e_perience of oracle apps (ebs or psft) especially，hcm.

communication skill

communications in japanese with customer.

language skill

japanese and english

english - business level， technical communications (main work: reading， writing)，toeic 730 gtec600

japanese - the native level is needed to talk in japanese with the customer， passed the first level of the japanese language e_amination.

also needs to acquire the following skills of application technical competencies.

a successful candidate will have

thorough understanding of features of fusion applications

good understanding of support tools and oracle diagnostics a plus

programming and troubleshooting knowledge in java and pl/sql

good knowledge on uni_， linu_ and/or windows operating systems

detailed description and job requirements

as a member of the support organization， your focus is to deliver post-sales support and solutions to the oracle customer base while serving as an advocate for customer needs. this involves resolving post-sales non-technical customer inquiries via phone and electronic means， as well as， technical questions regarding the use of and troubleshooting for our electronic support services. a primary point of contact for customers， you are responsible for facilitating customer relationships with support and providing advice and assistance to internal oracle employees on diverse customer situations and escalated issues.

as a sr. support engineer， you will be the technical interface to customers， original equipment manufacturers (oems) and value-added resellers (vars) for resolution of problems related to the installation， recommended maintenance and use of oracle products. have an understanding of all oracle products in their competencies and in-depth knowledge of several products and/or platforms. also， you should be highly e_perienced in multiple platforms and be able to complete assigned duties with minimal direction from management. in this position， you will routinely act independently while researching and developing solutions to customer issues.

job duties are varied and comple_ utilizing independent judgment. may have project lead role. 4 years e_perience with core products or five years e_perience with applications products and have a technical degree i.e.， bs computer science/management information systems/science/ engineering/math/physics/chemistry with a 3.0 gpa or (for applications) proven professional/ technical e_perience， i.e.， demonstrating an understanding of applications at a functional and technical level (preferably oracle)

job: support

location: cn-cn，china-dalian

job type: regular employee hire

organization: oracle

第3篇法规认证(e_port homologation manager)岗位职责描述岗位要求

职位描述：

职责描述：

policies and regulations study

1、to analyze the policies and regulations of the target regions or countries. to formulate the overseas market entry strategy and homologation plan of automotive product

homologation

2、to complete the overseas homologation of automotive products and components with various international homologation organizations

internal coordinator

3、to study the differences in product homologation requirements in different target markets， and make target market compliance assessment for product development plan. as the internal coordinator， to improve product quality with relevant departments

support to product development

4、to follow the related policies for development of international new energy vehicle products， and provide the policy basis to support making medium and long term product development.

职位要求：

1、bachelor degree or above

2、more than 5 years of international market e_perience in the automotive industry， engineering background necessary

3、strong ability of adapting to the different regional and cultural behavior， and be able to take business overseas.

4、strong desire for achievement， goal orientation and strong e_ecution.

proficient in english as a working language， german / russian / persian / spanish / arabic / french with priority.

第4篇 report工程师岗位职责

report工程师维信诺维信诺(国际)有限公司,维信诺,维信诺岗位职责:

1、项目实施期间,负责需求收集分析、协调沟通;

2、reportedaspcfdcdfs软件系统日常运营维护、使用管理;

3、报表需求收集分析及开发;

4、edafdcspc系统二次开发。

任职资格:

1、本科及以上学历,理工科相关专业;

2、3年及以上面板/半导体行业工作经验;

3、熟悉报表开发、oracle数据库优先。

第5篇 retail marketing support specialist (零售市场支持专员)岗位职责描述岗位要求

职位描述：

职责描述：

key responsibilities

•downtown store management

regular operation and communication with beijing and shanghai dts staffs.

dts event planning and on-site supporting.

cross-functional department communication for other marketing event in dts.

daily and monthly report，including data collection， merchandise ordering， inventory analysis etc.，

•company car and driver management

daily management for company internal fleet including both rental and fi_ asset. optimize the carpool and try to ma_imize the utilization and minimize the total volume.

•logistics

domestic transportation co-ordination for all the internal commercial cars. communication with 3pl supplier for daily arrangement and payment settlement. check with warehouse for the car damage report and filling. liaise with freight forwarder to make sure the special movement and customs clearance for autoshow cars.

•finance and accounting

financial control， annual budget and monthly forecast. budget application and regular payment settlement.

•other task assigned by the line manager

key performance measurement

project quality & progress

项目质量和进度

职位要求：

academic qualifications required

bachelor degree or above

本科或以上学历

strong communication skills and teamwork capability

沟通能力和团队合作能力强

strong self-motivation

强烈的上进心

strong sense of responsibility

强烈的责任感

fluent in mandarin and english

中英文流利

proficiency in ms powerpoint and e_cel

powerpoint和e_cel熟练

e_perience required

2+ years working e_perience (preferably automotive industry)

2年以上工作经验（汽车行业优先）

retail and lu_ury e_perience is a plus.

零售及奢侈品经验是加分项

第6篇 technical support analyst engineer岗位职责描述岗位要求

职位描述：

职责描述：

•provide daily level 2 vehicle technical support to apac markets

•promote and manage the technical support system (econtact) at region

•support investigation of product quality issues (cagris report)

•feedback issues found in service documents/diagnostic tools/parts catalog

•host weekly technical support meetings with markets

•track & report level 1 technical support kpis for apac region

•track & report level 2 technical support kpis

•support warranty regarding technical sigh to support goodwill decisions

•participate in daily new vehicle launch field early warning meetings (few)

•coordinate qif (quality information flow) to capture high detailed information about issues at filed

•provide feedback to training area about dealer’s technicians needs.

•establish interaction with north america， latam and emea in diagnosis strategies and also escalated cases

职位要求：

•minimum bachelor’s degree in automotive technology， engineering， or related degree

•3+ years minimum e_perience working in automotive oem， dealers， supplier， technical service support department

•strong knowledge in automotive diagnosis and maintenance (electric and electronic， power train， suspension， etc)

•knowledge with diagnostic equipment’s (oem scanners， dealers vehicle equipment and essential tools)

•working knowledge of microsoft office suite

•preferred e_perience working in automotive dealership service department

•strong chinese and english communication skills (verbal & written)

第7篇 itsupportofficer岗位职责

consulting firm open positions headhunter focusing on consulting industry. top tier consulting opportunies and inhouse positions headhunter focusing on consulting industry. top tier consulting opportunies and inhouse positions

第8篇 security advisor, psu security support group-ssg安全专员岗位职责描述岗位要求

职位描述：

responsibilities:

-onsite security support during operational project， coordinating third party security support， securing clients during transportation and while on site. advisory to client management on best practices during challenging situation

-assisting psu project manager to complete operational needs connected to projects

skills:

-3 years working e_perience related to security functions

-3 years driving e_perience，driving license is required

-age 25 to 35

-basic communication skill in english，

-basic computer skills

-good learning capacity with a strong team working spirit

-prepared to travel

-familiar with security and fire protection responsibilities and processeswill be an advantage

what do we offer you

•-a strong and tight team with fle_ible team players all with strong interpersonal skills.

•-a creative and stimulating working environment with diverse working tasks.

•- possibility to develop by internal as well as e_ternal resources.

•- competitive salary package connected to your background， e_perience and actual contribution.

ssg安全专员

岗位职责

-项目运营期间的现场安全支持，协调第三方安全支持，确保客户在路途和现场的安全。在紧急情况下给客户负责人提供最佳解决方案。

-协助psu项目经理完成与项目相关的运营工作

岗位要求

- 3年以上安全相关工作经验

- 持有驾照并具备3年以上驾驶经验

- 年龄23至35周岁

- 基本的英语对话及电脑操作能力

- 良好的学习能力和团队精神

- 适宜出差安排

- 熟悉安保及消防岗位职责及流程优先

- 具有安全背景调查相关工作经验的优先

- 有军队/警局或行业相关工作经验优先

我们能提供什么？

-一支强大且团结的团队。团队成员都具有较强的人际交往能力。

-工作任务多样化，工作环境具有创造性和刺激性。

-可以通过内部及外部资源发展。

-根据您的背景，经验，工作能力，会得到具有竞争力的薪资待遇。

第9篇 north region cs area manager (北区售后区域经理）岗位职责描述岗位要求

职位描述：

职责描述：

key responsibilities

1. customer satisfaction

1)set up cem annual target per dealer with field team;

2)support field team on key dealer service process improvement;

3)assess dealers service manager qualification and performance when a replacement occurs;

4)coordinate and support major customer complaints handling at national level.

2. dealer aftersales business development

1)drives and develop dealer aftersales parts business with field team;

2)optimize dealer operative business of workshop efficiency， dealer customer care strategy and competence development;

3)dealer management in respect to processes in service， parts & warranty including body & paint;

4)ensure proper implementation and achievement of brands seasonal activities target at national level.

3. dealer performance measurement

1)monitor， drive and follow up national performance level in non-business annual targets;

2)organize and coordinate regular dealer meeting activities;

3)monitor and approve dealer incentives according to policies.

4. appointment of new dealers

1)coordinate the assessment of after sales suitability and readiness of a prospective new dealer to become a volvo authorized repairer;

2)plan after sales facilities and infrastructure with field team during new dealer preparation stage;

3)offer advice in planning stage of new dealerships or the renovation of e_isting sites.

5. other assigned tasks and projects.

key performance measurement

1)parts and accessory net revenue

2)service satisfaction (%)-cem

3)accessory penetration

4)service intake

5)dlr cs profitability

6)customer complaint closing rate in 5 days.

travel (%)：frequent

职位要求：

education & language

1）education: college degree in automotive engineering or business-related major;

2)language: chinese and english

e_perience required

1.5-year automotive dealer management or relevant e_perience in premium segment;

2.cet-6/tem-4 or equivalent oral and written english level;

3.professional appearance and personality to deal directly with dealers and be a representative for the brand to customers if necessary;

4.self-motivated and committed to the compliance with corporate integrity;

5.e_pert in customer service process and customer satisfaction;

6.team player and be able to work under pressure with high travel

frequency;

7.proficient with microsoft office & other common computer applications;

第10篇财务数据项目专员(projectsupportprofessional)岗位职责职位要求

职责描述：

1.objectives of the job

the purpose of this position is to assist fa lead to

· ensure the billing and cost allocation performed timely and correctly;

· prepare monthly， quarterly and yearly report on time and working closely with contract implementation management team for issues regarding cost allocation and monitoring;

· control the quality accuracy for some financial accounting jobs performed by other team members if necessary.

2.responsibilities

invoice intercompany or e_ternal customer for any sales on time and ensure the invoices are properly supported and sent to customer.

· work out the allocated amount to each contracts/project， ensuring that they are properly supported and allocated to related service order/network codes timely.

· maintain the data regarding billing and cost allocation.

. monthly preparing cost allocation and financial report of scoc.

. prepare other quarterly reports related to kpi， billing， cost allocation etc.

. assist with the annual budget preparing and quarterly forecast updates.

. perform inventory cost calculation by using the costing methods and also analyses the financial impact

3. authorities

· project build up user authority in mus system

· basic user authority in m5 system

4.requirement of the job

· education of university or above， finance or accounting related knowledge is preferred

· e_perienced in accounting is preferred

· good english in written and reading is preferred

· good analytical and problem-solving skills

· good sense of figure

· good user of microsoft office， especially at e_cel and access

· ability to work independently

· initiate to improve the quality of work and strong responsibility

· team-work spirit and self-motivated ability.

企业福利：

1.外资企业上班，上班环境优越，上下班有班车接送到各区；

2.标准工时，双休！享有法定节假日，并享受公司规定的西方法定节假日（如复活节等）

3.购买社保五险及商业保险；

4.公司有全勤奖励、绩效奖励；

5.员工生日将有生日饼券；

6.公司将不定期举行员工活动，如年会、拓展活动等；

该岗位上班地点在萝岗区科学城，上下班免费班车接送

岗位要求：

学历要求：大专

语言要求：不限

年龄要求：不限

工作年限：2年经验

第11篇 technical support engineer（技术支持工程师）岗位职责描述岗位要求

职位描述：

职责描述：

1. provide daily dealer technical support and maintain agreed service levels;

2. maintain vrs from assigned areas according to policy & guidelines;

3. provide technical support for vehicle quality issues， service operations and marketing activities;

4. identify and define product deviations， trends and early warnings from the market based on multiple in-data sources e.g. tie vehicle reports (vr)， customer relations and technical support， and provide sufficient feedback for product improvement purpose;

5. implement service solutions and address potential discrepancies;

6. responsible to organize dealer meetings within job scope;

7. establish and maintain communication between cmq and dealers by e-systems and other tools on a daily basis;

8. initiate， e_ecute and follow up activities as required to ensure that key responsibilities are meet;

9. provide on-site field support or investigation when deemed needed.

10. e_perience in connectivity is a benefit

11. e_perience in hybrid/electic vehicle technology is a benefit

12. polestar support specialist as a responsibility

key performance measurement

1. 95% support needed vr is responded in 2 working hours & provide repair solution for 90% of cases in 3 working days;

2. 95% pre-check vr is responded in 2 working hours & make sure the solution that dealer made is correct.

3. 75% of vr support needed provide solution in 5 calendar days;

4. report turnaround ＜2.9.

5. dealer satisfaction ＞ 90%.

职位要求：

education & language

education: bachelor degree;

english skills: verbal and written.

pc skills: good with: words， _ls， ppt and web based applications.

communication and interpersonal skills: willing to initiate communications and able to e_press and accept opinions in a professional way.

e_perience required：auto industry e_perience 5 years

travel (%)：15%

第12篇 field technical support supervisor 区域技术支持主管岗位职责描述岗位要求

职位描述：

a. responsibilities职责

1. support the dealers to deal with technical problems and market technical issues collection

支持经销商解决车辆故障及市场问题收集

2. regional technical team management. create positive and collaborative team environment. build up competence of team members

区域技术团队管理，营造积极的学习和团队合作氛围，发展和提高团队成员的技术能力，沟通能力

3. support the dealers/regional managers to deal with the customer complains

支持经销商/区域经理解决客户投诉

4. assist the dealer to improve technical capabilities. technical kpi management

经销商技术能力建设， kpi管理，例如一次性修复率，经销商技术报告管理，经销商内训管理，经销商技术公告管理等

5. manage the digital workshop to ensure byton technical standard implementation

管理数字化车间，确保落实拜腾技术标准

6. organize regional technical seminar quarterly based.

组织季度区域经销商技术会议

7. support event activities to ensure the cars running normally

支持市场活动，保障车辆正常运行

b. requirements 要求:

1. industry background:

行业背景 • field support e_perience≥3year 3年及以上现场支持有关的工作经验

• work e_perience ≥5year 工作经验5年及以上

2. knowledge and skills:

知识技能 • strong vehicle technical knowledge and after sales business

扎实的车辆技术及售后业务知识

• rich high voltage knowledge and hand-on capability

深刻了解高压相关知识及实操能力

• team management skills 团队管理能力

• good analytical skills 良好分析能力

• good communication 良好的交流能力

3. education / training:

教育/培训 • bachelor’s degree or above in either automotive engineering or related

• 车辆工程或相关专业专科及以上

4. competencies:其他 • fluent chinese/english written and spoken language skills

中英文语言读写能力流利

• ms office 熟练使用办公软件

• fle_ible working time and frequent travel弹性工作时间及频繁出差

5. language skills语言: • english英文; chinese中文

第13篇 technical support engineer, hatch cover岗位职责描述岗位要求

职位描述：

macgregor global lifecycle support division is looking for a technical support specialist to join our team. this position will provide technical support for all our hatch covers such as lift off， hydraulic driven as well as electric driven hatch covers. support is given directly to our branch offices， spares sales as well as directly to our end users. a big part of the job is to collect information about the problem and then with the help of supporting documents provide online help. this requires strong organization skills and good problem solving skills.

main tasks and responsibilities:

-support our service organisation and customers with: technical service， special technical surveys， technical information and technical advice

-support gpsc spares sales in identifying and recommending spares

-support with technical information in creating technical instructions

-support new sales design department with old references designs and general view

-development of methods for: measuring， inspections and repair

-responsible for securing own and co-workers’ safety and health with all possible means.

-onsible for the technical documentation， technical service and support.

we are looking for a self-motivated， energetic team player to our world wide support team. the position will play an important part in our after sales support and to our internal and e_ternal customers. the ideal candidate would have knowledge in the design of steel structures， automation and electric machinery applications.

ideally you have:

-commercial or technical background

-bachelor degree

-at least 3 years of relevant business/product e_perience

-good technical knowledge in hydraulic and mechanical

-good product knowledge of hatch covers or similar

-good communication skills

-fluent in english both spoken and written

-3-5 years of relevant e_perience in automation and electric systems is an advantage but not a must.

by joining macgregor， you will be able to work closely with leading industry professionals， developing and implementing new concepts that set the standards in the maritime transportation and offshore industries. we offer our employees the opportunity to be part of a truly global organization leveraged upon our shared values of integrity， quality and safety. with us you will be part of a collaborative working culture with challenges and opportunities to further develop yourself professionally.

第14篇日语support岗位职责

vmware/windows support - 日语/英语 - 苏州国际商业机器全球服务(大连)有限公司国际商业机器全球服务(大连)有限公司职责描述:

- provide virtualization platform management services, supporting hardware and software in up-grade/patching, and system performance/capability/capacity management,administer sup-ported backup and storage system.

- responsibility for consulting, designing and deployment of vmware virtualization

- support with the installation, testing, monitoring and operations of vmware server. support with the issue troubleshooting.

- lead to resolve critical issues during vmware operation

- provide the security administration on managed system with implementation & maintenance of the action solutions. and fi_ every security issues and vulnerabilities once they are found or reported.

- supports the coordination of the processing environments.

任职要求:

1. degree in information technology or computer science or equivalent e_perience.

2. fluent english is required (speak, write and read),

3. fluent japanese is a plus.

4. must be fle_ible and able to work overtime when required

5. must be fle_ible and able to provide off-shift and/or weekend coverage as needed.

6. previous working e_perience in similar position, have performed hands-on server management for more than 4 years.

7. vcp, mcse, mcitp, itil are plus

第15篇 fusion scm support engineer岗位职责要求

职位描述：

preferred qualifications

information technology skill

technical assistance of software products and/or hardware.

understanding basic linu_ os technology.

maintenance or troubleshooting of software products or/and hardware.

basic information technology wide knowledge and e_perience. (it is necessary to be able to use some application software.)

it is the best when there is either of the following e_periences:

- development of software products.

- technical assistance of software products.

- e_perience of oracle apps (fusionapps/ebs/psft) especially scm/mfg/procurement.

communication skill

communications in japanese with customer.

language skill

japanese and english

- english: business level， technical communications (main work: reading， writing)，toeic 730 gtec600

- japanese: the native level is needed to talk in japanese with the customer， passed the first level of the japanese language e_amination.

in addition， needs to acquire the following skills of application technical competencies. a successful candidate will have

thorough understanding of features of fusion scm/mfg/procurement.

good understanding of support tools and oracle diagnostics a plus programming and troubleshooting knowledge in java and pl/sql

good knowledge on uni_， linu_ and/or windows operating systems

detailed description and job requirements

job: support

location: cn-cn，china-dalian

job type: regular employee hire

organization: oracle

第16篇知名外资银行ithelpdesksupport岗位职责职位要求

职责描述：

工作内容：

本地支持

branch support

1、进行日常硬件设备维护工作，软件安装、卸载及问题处理；

support daily hardware maintenance， software installation， uninstall and troubleshooting.

2、协助终端用户的技术支持工作；

assistance for end user technical support.

3、提供电脑及it设备的支持服务；

provide end user pc and it equipment support services.

4、实时响应及处理终端用户的问题和服务请求；

respond and handle end user question and service request in real-time.

5、管理各类软硬件及固定资产的维护；

manage all kinds of hardware and software， as well as inventory maintenance.

6、协助维护服务器、电话语音系统、网络及安全系统或其它it设备；

assist in server maintenance， voice system， network and security system or other it equipment.

7、遵照公司事件管理、问题管理、变更管理和信息安全政策执行信息技术支持服务；

to provide it support service comply with company incident， problem， change management and information security policies requirement.

8、负责定期对硬件基础设施的晨检、巡检及事故上报；

responsible for regular morning check and on-site inspection of hardware infrastructure and accident report.

9、协助数据备份及介质管理；

assist in data backup and backup media management(including both onsite and offsite backup tapes).

10、协助本地it项目的部署和实施；

assist in local it project deployment and implementation.

11、提供本地应用系统的技术支持，以及银行内部系统的搭建、安装、测试；

provide technical support services to local application system， as well as internal systems roll out， installation and test.

12、与各部门协作各项工作；

well coordination work with various departments in the bank.

13、将问题重新定位到适当的资源；

to identify the problem and assign to appropriate support team/resource.

14、信息技术设备的库存管理；

it equipment inventory management.

15、协助公司员工进行本地监管应用系统的用户帐户管理，包括用户帐户创建，解锁，密码重置，权限修改，删除，定期用户帐户和授权批复列表再认证等工作；

support company staff for user id administration work for local banking system including user id create， unlock， password reset， profile modification， delete， regular id and approver matri_ recertification and enquiry service.

岗位要求：

-供应商服务必须遵守cbrc it外包风险管理指南；

-英语书面ok，口语能力可以略微放宽

- 2年左右的相关银行行业工作经验；具有团队主管经验优先考虑

-对工作具有高度的热情；

-具有独立完成工作的能力；

-具有高度容忍度；

-无重大操作失误；

-熟悉终端用户支持；

-vendor service must be able to comply with cbrc it outsourcing risk management guideline.

-proficiency in written and spoken english and mandarin

-at least 3 year working e_perience in related industry.

- good command of english and mandarin

- high energy and enthusiasm / compulsion to do whatever it takes to reach a successful outcome

- passionate about teaming for results / ability to work independently

- high tolerance for ambiguity

-team lead e_perience will be a plus

-no serious user complaints

-no significant operating mistake

-proficiency in end user support

薪资福利：月薪9-14k+5天年假，补医保，入职体检，员工活动等等

岗位要求：

学历要求：不限

语言要求：不限

年龄要求：不限

工作年限：1-3年

第17篇 body repair field support车身维修技术支持岗位职责描述岗位要求

职位描述：

a. responsibilities (essential to the position)

1. 确保经销商按照byton标准维修及使用专用工具设备，确保维修品质

2. 协助网发部门执行新经销商建店及设施评估、开业审计、人员评估、流程审核

3. 协助跨部门内部日常交流及技术支持

4. 现场支持及辅导经销商对于事故车维修的方法，流程及工艺

5. 跟进经销商技师培训后应用质量及针对现场问题进行收集分析并反馈到内部团队

6. 根据现场经销商问题及时进行介入并提供技术解决方案，确保维修时效性及交付质量

7. 结合经销商问题和现有技术及培训相关体系提出改善及改进性建议和意见

8. 针对重大事故问题给予经销商现场支持和协助处理相关事宜

9.管理辅导经销商人员不断提升技术维修质量和效率，为了达到更高的客户满意度

10. 对于特殊事故案件定损问题协助经销商和保险公司进行技术上的商讨和确认

11. 根据业务需要提供事故车维修相关的技术支持

12. 协助技术培训开发及维修工艺验证

13. 协助钣喷维修设备验证及培训

b. requirements:

• 5年以上中高端车系钣金维修经验

• 钣金培训讲师及课程开发经验

• 担任过钣喷竞赛评审裁判经验

• 有中高端车系讲师培训认证

• 良好的现场维修及工具设备使用能力

• 高职相关学历文凭

• 良好的沟通协调及团队合作能力

• 具有良好的问题处理应变能力

• 能适应长时间出差

第18篇 assistant manager, parts logistics import岗位职责描述岗位要求

职位描述：

responsibilities:

lead and develop the new import point setup for parts importation from pag and the responsibilities are including but not limited to below scope:

business case establishment.

internal approval process.

budget application and track.

transportation from pag to the new import point.

local customs requirements and policies investigation.

new clearance agent tender for the new import point.

import clearance operation process definition for the new import point.

supplier management in the new import point.

take risk control measures to ensure customs compliance and the national legal compliance for parts importation operation including but not limited to:

aeo parts import risk control.

trade compliance and ics.

grc & risk recording.

hazardous chemical new import requirements and conformity.

new chemical substances register.

rim， ccc， battery issues， automatic import license， etc.

declaration new requirements.

conduct declaration process optimization including but not limited to:

e_isting parts declaration accuracy check and database review.

parts technical information collection for new parts and long-term solutions.

ai classification verification development including concept definition， process evaluation， approval process， budget， automation intelligence process definition and adaption， commercial process， go-live， review and continuous optimization， etc.

parts import lead time performance supervision and drive pag track & trace system local customization and adaption.

escalation for urgent importation issues.

sp management and tender initiation for import sp change.

support and coordinate with pag on international transport sp selection and criteria establishment.

requirements:

bachelor degree with at least 5 years work e_perience on relevant industry or position.

ms office， including word， e_cel (very important) and powerpoint.

proficient knowledge in international trade and logistics， customs declaration.

第19篇 itsupport岗位职责

亚太区物流分销经理 the asia-pacific (“apac”) region logistics & distribution manager will have responsibility for regional processes and programs to ensure the efficient and cost-effective movement of materials and finished goods for the business. this role will ensure that processes and programs enable the business to ma_imize customer service performance while minimizing costs and working capital.

responsibilities:

• develop, implement and monitor the performance of regional programs & processes to ensure the efficient and cost-effective movement of raw materials, work in-process and finished goods

• develop programs and manage relationships with transportation and third-party logistics suppliers to optimize the movement of finished goods to warehouses and distribution networks

• develop transportation and distribution policies, business practices, and programs to support the short term and long-range business needs

• align with regional operations and business leaders to optimize transportation and distribution needs to support various operations, replenishment, and customer delivery models

• align with global materials, logistics & distribution organizations to drive overall cost savings and on-time metrics through optimizing logistics programs

• ensure the development and e_ecution of trade compliant processes for e_port and import shipments, incorporating steps to drive cost effective and timely delivery to regional customers

• ensure compliance with regulatory and company standards for cost control, ehs and e_ternal agencies inventory policies and initiatives

• negotiate transportation, distribution and services agreements and monitor trends in shipping patterns and to minimize overall net freight costs

• process claims with freight carriers as required for damaged goods

• develop a logistics & distribution annual operating plan (aop)

• monitor actual e_pense, trends and impacts vs aop, and take the appropriate action(s) to mitigate unfavorable trends vs plan

• ensure proper invoicing allocation across each plant in the region

• collaborate with each plant’s materials management to improve the inbound flow and space optimization.

• collaborate with plant quality departments to manage reverse logistics

the asia-pacific (“apac”) region logistics & distribution manager will have responsibility for regional processes and programs to ensure the efficient and cost-effective movement of materials and finished goods for the business. this role will ensure that processes and programs enable the business to ma_imize customer service performance while minimizing costs and working capital.