出口操作岗位职责汇编(7篇)

岗位职责是什么

出口操作岗位是国际贸易领域中关键的一环，主要负责协调和管理货物从生产地到海外客户的整个出口流程。

岗位职责要求

1. 熟悉国际贸易规则和法律法规，包括但不限于hs编码、关税、贸易条款（如fob, cif等）。

2. 掌握物流知识，了解海运、空运、陆运等多种运输方式的操作流程。

3. 具备良好的沟通技巧，能有效与供应商、货代、海关、客户等多方进行协调。

4. 精通出口文件处理，包括商业发票、装箱单、原产地证明等。

5. 能够应对突发情况，及时解决运输过程中的问题。

岗位职责描述

出口操作员的工作日常涉及多个层面，从订单确认开始，他们需要确保产品符合出口要求，选择合适的运输方式，并与货代协商最经济、高效的路线。在货物装船或起飞前，他们需要准备所有必要的文件，以确保顺利通关。此外，他们还要密切关注货物的运输状态，及时更新给相关方，并处理可能出现的延误、损坏或其他问题。

有哪些内容

1. 订单管理：接收并核实出口订单，确保产品、数量、价格等信息准确无误。

2. 出口合规：研究和遵守各国的出口法规，确保货物能够合法出口。

3. 物流协调：安排货物的包装、仓储、运输，与货运代理保持紧密联系，确保货物按时出运。

4. 文件准备：制作和审核各类出口文件，确保其准确性和完整性。

5. 清关手续：协助完成出口清关，包括申报、支付关税等。

6. 风险管理：识别并预防可能的风险，如货物损坏、延误、丢失等，制定应急计划。

7. 客户服务：与客户保持良好沟通，及时反馈货物动态，处理客户的咨询和投诉。

8. 成本控制：寻找降低成本的途径，优化物流方案，提高出口效率。

出口操作岗位是国际贸易的桥梁，它的高效运作直接影响到公司的业务质量和客户满意度。这一角色需要细致入微的关注力、扎实的专业知识以及灵活应变的能力，以确保每笔交易都能顺利进行。

出口操作岗位职责范文

第1篇 出口操作岗位职责

空运出口操作 m+r 华隆瑞锋国际货运(上海)有限公司,m+r,spedag,华隆,华隆瑞锋,华隆瑞锋 summary:

be responsible for the daily operation of air e_port shipment.

primary responsibilities:

1. communicate with overseas offices / agents for e_port shipment from china.

2. follow up overseas routing order shipment instruction.

3. good communication with internal colleagues and e_ternal suppliers/agents to ensure correct understanding on different service requirement. i.e. sop implementation and problem solving skills.

4. closer cooperation with space controller, documentation and airport operation.

5. strictly follow company’s standard and operation procedure in order to ensure effective workflow within the team.

6. build up good communication with the suppliers, agents and customers, give the correct guidance / information to the customer, and coordinate upon receiving actual goods / documents information.

7. daily shipment tracking and update information to the customers and overseas partners.

8. issue the documents and invoice to customers on time.

9. take care of each job’s profit & loss.

10. answer inquiries & settle problem with overseas office, report and escalate to superior for instructions in regard to tough issues.

addintional responsibilities:

1. to take up additional tasks as assigned.

2. back up for other team members when necessary.

knowledge and skill requirements:

1. college degree or above major in logistics, international trade or relevant.

2. 1-2 years’ e_perience in logistics, forwarding or relevant service industry, preferably in the airfreight e_port operation position.

3. familiar with the procedure of airfreight e_port operation and forwarding related knowledge.

4. cet-4 or above, good spoken and written english and chinese.

5. independent problem solving skill, patient and a good team player.

6. proficient in ms office.

7. hard working, responsible, good team player and can work under pressure.

8. good communication skills in email, phone, and interpersonal relationship.

第2篇 出口操作主管岗位职责

进出口操作主管 1. 负责处理并跟进客户的日常订单(确认订单、下单、跟进订单,装后发送单据,跟进到港时间,关注客户提柜和收货后的反馈等)

2. 负责成本核算及报表制作,催款及发票催收等

3. 负责合同对接及签订,根据公司要求完成客户的表格管理、文件管理

4. 洞悉市场变化及时报告上级,以便上级制定落实应对措施

5. 完成上级交办的其他相关工作 1. 负责处理并跟进客户的日常订单(确认订单、下单、跟进订单,装后发送单据,跟进到港时间,关注客户提柜和收货后的反馈等)

2. 负责成本核算及报表制作,催款及发票催收等

3. 负责合同对接及签订,根据公司要求完成客户的表格管理、文件管理

4. 洞悉市场变化及时报告上级,以便上级制定落实应对措施

5. 完成上级交办的其他相关工作

第3篇 海运出口操作岗位职责

海运出口操作 安吉智行物流有限公司 安吉智行物流有限公司,上海安吉,安吉智行物流有限公司,安吉零部件物流,智行 岗位职责:

- 独立完成海运出口日常操作,善于处理紧急异常状况

- 管理海外代理和供应商,对出口货物信息保持跟踪;

- 负责和客户保持良好关系和有效沟通

- 负责分供方的管理和沟通

- 能够预判问题或者风险,创造性地解决问题

- 及时反馈整理工作中的问题,能对运作流程提出自己的意见

- 及时回应海外代理的邮件和反馈信息,英语书写流畅

岗位要求:

- 大专以上学历,2年以上海运和客户服务经验

- 熟悉国际海运,对全球供应链运作有较全面的了解和经验

- 英语cet4级以上,口语流利、书写流畅

- 熟练运用办公自动化软件,具有软件数据分析能力。

- 熟悉货代系统操作

- 责任心强,适应艰苦的工作环境,抗压力强;

- 有global公司海运和global account操作经验优先考虑

- 具有良好的团队协作精神和较强的执行能力

第4篇 出口操作客服岗位职责

海运出口客服(操作) 德迅货运 德迅(中国)货运代理有限公司,中国德迅,德迅货运,德迅 职责描述:

1.to accept e_port bookings and complete all system entry requirements accurately and on time including all financial administration tasks including correct and timely profit share with overseas stations.

1.及时准确接受出口订单,并录入系统,确保货物准时到达海外港口。

2.to deliver the highest level customer e_perience at all times with a clear focus on customer service + retention.

2.为客户提供最优质的客户服务体验;

3.to liaise with all stakeholders to ensure loading and e_port clearance tasks are completed correctly and on time.

3.与各方协调确保准确及时得完成货物上载及出口清关.

4.to ensure correct data quality within internal systems at all times.

4.确保内部系统上的订单数据准确有效;

任职要求:

requirements:

1.college graduate or above

2.1-2 years working e_perience in logistics industry will be a plus

3.good command in english

4.good communication, interpersonal skills

5.responsible and self-motivated with positive working attitude

6.pc knowledge of word, e_cel & e-mail

第5篇 出口操作员岗位职责

出口操作员 1、负责与客户洽谈,接收订单以及安排订舱、运输、货物跟踪、报关、结算等事宜;

2、制作海/空运单证及其它相关文件,负责录入应收应付费用,安排开发票事宜;

3、负责提供海外代理业务文件及放货事宜;

4、单证及文件的整理及归档等;

5、客户投诉、纠纷的处理及上级交办的其他相关工作。 1、负责与客户洽谈,接收订单以及安排订舱、运输、货物跟踪、报关、结算等事宜;

2、制作海/空运单证及其它相关文件,负责录入应收应付费用,安排开发票事宜;

3、负责提供海外代理业务文件及放货事宜;

4、单证及文件的整理及归档等;

5、客户投诉、纠纷的处理及上级交办的其他相关工作。

第6篇 空运出口操作岗位职责

空运出口操作 m+r 华隆瑞锋国际货运(上海)有限公司,m+r,spedag,华隆,华隆瑞锋,华隆瑞锋 summary:

be responsible for the daily operation of air e_port shipment.

primary responsibilities:

1. communicate with overseas offices / agents for e_port shipment from china.

2. follow up overseas routing order shipment instruction.

3. good communication with internal colleagues and e_ternal suppliers/agents to ensure correct understanding on different service requirement. i.e. sop implementation and problem solving skills.

4. closer cooperation with space controller, documentation and airport operation.

5. strictly follow company’s standard and operation procedure in order to ensure effective workflow within the team.

6. build up good communication with the suppliers, agents and customers, give the correct guidance / information to the customer, and coordinate upon receiving actual goods / documents information.

7. daily shipment tracking and update information to the customers and overseas partners.

8. issue the documents and invoice to customers on time.

9. take care of each job’s profit & loss.

10. answer inquiries & settle problem with overseas office, report and escalate to superior for instructions in regard to tough issues.

addintional responsibilities:

1. to take up additional tasks as assigned.

2. back up for other team members when necessary.

knowledge and skill requirements:

1. college degree or above major in logistics, international trade or relevant.

2. 1-2 years’ e_perience in logistics, forwarding or relevant service industry, preferably in the airfreight e_port operation position.

3. familiar with the procedure of airfreight e_port operation and forwarding related knowledge.

4. cet-4 or above, good spoken and written english and chinese.

5. independent problem solving skill, patient and a good team player.

6. proficient in ms office.

7. hard working, responsible, good team player and can work under pressure.

8. good communication skills in email, phone, and interpersonal relationship.

第7篇 进出口操作岗位职责

五金/门窗/橱柜/外贸/销售 迈可 上海迈可进出口有限公司,迈可,迈可 岗位职责要求:

1. 全日制大学专科以上学历,建筑类或国际贸易相关专业;

2. 具备熟练的英语听说读写能力,能独立用英语和国外客户沟通;

3. 熟悉外贸进出口操作流程,三年以上相关经验;

4. 基于公司现有的客户资源、产品资源,能独立进行新客户开发;

5. 对已有订单的跟进、追踪、疑难问题处理,直至收款完成;

6. 了解橱柜、浴室柜或台面类产品的供应渠道,熟悉其加工工艺及成本核算。

具备以下条件之一者优先考虑:

1. 熟悉网络销售流程,有成功通过网络完成橱柜类产品的销售经历;

2. 有澳洲橱柜项目的操作经验。