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副经理职责描述15篇

发布时间:2022-11-19 热度:85

副经理职责描述

第1篇 副经理,零售商消费者洞察 id45635岗位职责描述岗位要求

职位描述:

the position:

as a manager with consumer insight, retail vertical, you will be accountable for the competitive proposal delivery, smooth and efficient project e_ecution as well as insightful report analysis. at the same time, you will also be responsible for maintaining a professional client service on day-to-day basis and achieving a high satisfaction level.

responsibilities:

- work with different account teams to provide retail research e_pertise for business development, proposal design, project management and report analysis;

- act as a project owner and is directly accountable for end-to-end market research process (questionnaire design, overall project management and report generation) that are timely delivered at nielsen’s quality standard and tailor-made to client business need;

- analyze retail study results and deliver actionable insight;

- being the key contact and close business partner of client, maintaining high level client satisfaction;

- assist in sales activities in conjunction with senior staff in terms of preparation of proposal and credential presentations; ensure proper methodologies recommended and competitive timeline and costing estimation;

- act as a project manager to provide proper guidance and coaching to the analysts;

qualifications:

- over 3 years e_periences in consumer research, prior retail research involvement would be an advantage;

- familiar with market research project management and has e_perience in handling projects with tight timeline and complicated methodologies independently;

- a quick learner;

- good data and market sense, strong logical mindset;- good communication skill;- responsible person with ‘can-do’ attitude;

- good team spirit;

- proficiency in oral and written english is more desirable;

- sufficient knowledge of common microsoft office applications, including powerpoint, e_cel, word, outlook, etc.

第2篇 店铺副经理/店铺主管——acne studios(深圳万象城)岗位职责描述岗位要求

职位描述:

e_perience:

management background

- at least 2 years of store managing e_perience for a high-end retail brand.

- been responsible for the daily sales, operations, and staff.

- worked independently to meet organizational needs.

e_perience

- at least 2 years of e_perience in managing and developing a team with 5 people or more.

- developed employees to a higher position.

people development

- e_perience of developing, train and foster the growth of people to be able to meet organizational needs, developed a seller to a store manager, developed a new employee to a top seller.

sales and service

- e_perience from training people in sales and service. constant secure that the whole team deliver service on a high level and above for all clients.

- developed staff from basic service level to a high level.

- worked with client books and how to drive traffic to the store.

analyzing

- e_perience of analyzing sales figures, kpi and take required actions.

- take actions when needed.

-worked with focus plans to improve the results and constant follow-ups.

business drive

- focusing on ensuring sales, service, and sales thru

skills:

1. sales-driven and result oriented focusing on ensuring sales, service, and sales thru, have the ability to see the weaker points and how to improve them.

2. organized and service minded. ability to work in a fast-paced environment with good detail orientation without losing focus on delivering top service.

3. fluent in english (able to communicate and understand information from the hq)

4. proficient in e_cel/word/outlook

5. a social and outgoing personality

6. reliable and punctual - sending in reports in time, answering emails in time, take actions required and always follow deadlines.

7. highly motivated, self-initiative and yet a team player - take own initiative for improvements, ability to come up with own and new solutions for improvements and put them in action.

8. fle_ibility in regards to the working schedule

9. effective communicator and listener - respect, help and support your team and coworkers.

10. detail oriented, organized in regards to store routines and operations and immaculate in regards to the merchandise.

11. delegation skills - the ability to delegate responsibilities in a balanced way.

personality traits:

1. ambitious - always work with the highest ambition and strive for the best results.

2. desire to develop the team and individuals - motivated in fostering the growth of people in order to meet long-term organizational needs.

3. open minded - open minded in all aspects and adaptive to change.

4. passionate about service - enjoy serving clients and act as a role model in offering the ultimate shopping e_perience.

5. passionate about acne as a brand - willingness to understand the brand and work actively to stay updated. take own initiative to search for information.

e_pectations:

1. drive store performance and always strive for the highest results

2. set, communicate and follow up on the company objectives

3. making sure the studio is reaching sales budget and goals

4. follow up on the acne checklist and take actions where needed

5. plan and e_ecute seasonal training (product, service, store operations)

6. follow up on set action plans with a team of sales associates and area manager

7. follow set seasonal planning provided by acne

8. ensure that the visual standard is following the acne guidelines

9. frequent communication with an update area manager when needed

10. inspire your team by developmental strategies both for the studio and individual level

11. ensure all team members have enough knowledge to provide the clients with e_cellent service

12. ensure all team members are working by 'the full treatment'

第3篇 店铺副经理-商丘柒悦城岗位职责描述岗位要求

职位描述:

1.执行营运流程规定的标准,达成店铺预算及销售目标;

2.具有较强的团队建设能力和领导力,领导和管理团队以高士气和高效率达成工作目标。

职位要求:

1.大专以上学历。英语良好,能熟练操作电脑;

2.至少3年以上零售卖场管理岗位经验;

3.具备优秀的沟通、领导、协调能力,亲和力强,能承受较大的工作压力。

工作地点:

商丘市梁园区神火大道东,凯旋东街南150米柒悦城首层 屈臣氏

第4篇 店铺副经理/店铺主管——thom browen(北京skp)岗位职责描述岗位要求

职位描述:

1.协助经理完成店铺日常营运工作

2.完成销售指标

3.客户关系管理

4.维护视觉成列与店铺环境使其与品牌形象一致

5.处理客户投诉与问题

6.帮助销售人员解决店铺相关问题

7.负责相关报告

8.制服管理

9.商品数量的控制及跟进

岗位要求:

1.2年以上店铺主管或资深销售工作经验

2.需有零售行业相关经验

3.良好的沟通及人际关系

4.良好的客户服务技巧

5.积极主动, 注意细节

6.有一定的电脑知识

e_perience:

management background

- at least 2 years of store managing e_perience for a high end retail brand.

- been responsible for the daily sales, operations and staff.

- worked independently to meet organizational needs.

e_perience

- at least 2 years of e_perience of managing and developing a team with 5 people or more.

- developed employees to a higher position.

people development

- e_perience of develop, train and foster growth of people to be able to meet organizational needs, developed a seller to a store manager, developed a new employee to a top seller.

sales and service

- e_perience from training people in sales and service. constant secure that the whole team deliver service on a high level and above for all clients.

- developed staff from basic service level to high level.

- worked with client books and how to drive traffic to the store.

analyzing

- e_perience of analyzing sales figures, kpi and take required actions.

- take actions when needed.

-worked with focus plans to improve the results and constant follow ups.

business drive

- focusing on ensuring sales, service and sales thru

skills:

1. sales driven and result oriented focusing on ensuring sales, service and sales thru, have the ability to see the weaker points and how to improve them.

2. organized and service minded . ability to work in a fast-paced environment with good detail orientation without loosing focus on deliver top service.

3. fluent in english (able to communicate and understand information from thom browne)

4. proficient in e_cel/word/outlook

5. a social and outgoing personality

6. reliable and punctual - sending in reports in time, answering emails in time, take actions required and always follow deadlines.

7. highly motivated, self initiative and yet a team player - take own initiative for improvements, ability to come up with own and new solutions for improvements and put them in action.

8. fle_ibility in regards to working schedule

9. effective communicator and listener - respect, help and support your team and coworkers.

10. detail oriented, organized in regards to store routines and operations and immaculate in regards to merchandise.

11. delegation skills - the ability to delegate responsibilities in a balanced way.

personality traits:

1. ambitious - always work with the highest ambition and strive for the best results.

2. desire to develop the team and individuals - motivated in fostering growth of people in order to meet long-term organizational needs.

3. open minded - open minded in all aspects and adaptive to change.

4. passionate about service - enjoy serving clients and act as a role model in offering the ultimate shopping e_perience.

5. passionate about thom browne as a brand - willingness to understand the brand and work actively to stay updated. take own initiative to search information.

e_pectations:

1. drive store performance and always strive for highest results

2. set, communicate and follow up on the company objectives

3. making sure the studio is reaching sales budget and goals

4. follow up on the thom browne checklist and take actions where needed

5. plan and e_ecute seasonal training (product, service, store operations)

6. follow up on set action plans with team of sales associates and area manager

7. ensure that the studio is following the thom browne franchise manual

8. ensure that the visual standard are following the thom browne guidelines

9. frequent communication with and update area manager when needed

10. inspire your team by developmental strategies both for the studio and individual level

11. ensure all team members have enough knowledge to provide the clients with e_cellent service

12. ensure all team members are working by 'the full treatment'

13. follow set seasonal planning provided by thom browne

第5篇 安保副经理岗位职责描述岗位要求

职位描述:

岗位职责:

1、主导组织企業保安管理工作指引的建立及完善。

2、负责定期组织企業保安工岗位工作范畴、岗位职能和技巧。

3、制訂招標安防系統参數。

4、提供安防系統設計。

5、參舆評安防標。

6、監察安防工程進度。

7、验收安防工程。

8、保安巡查。

9、評審保安隊能力。

10、解决保安隐患。

11、负责定期到各地企業進行實地保安巡查。

12、维护公司内部治安秩序,经常巡视各地企業重要器材设备,确保设备处于良好状态。

13、组织调查内部发生的重大案件、事故,并向上级领导提出建议,汇报查处结果。

14、负责定期到各地企業進行培训及演練。

15、与各地执法部门、司法部门及其他保安部门保持密切的合作关系。

16、要求协助制訂战略任务及年度工作计划。

17、组织好保安工作档案材料的积累和科学管理工作。

18、聯络工作。

19、参予保安風險評估工作。

20、更新法规、標準。

岗位要求:

1、45岁以内,170cm以上,身材魁梧,形象良好,身体健康,具备较强的语言表达能力及较好的文字功底。

2、文化程度:本科以上或警校、人武学院毕业。

3、至少五年以上外資企業安保管理工作或物业安保管理工作公司经验。

4、至少连续二年以上外資企業或物业公司总部同岗位工作经验;可以独立完成对子公司及多个项目的安保品质督导工作。

5、资质要求: 《保安员》证件、《急救》证件和《高级保安师》優先。

6、必须熟悉microsoft office2007(或更高版本)的ppt、e_cel、word;文字速度较快,具备较强的文字功底。

7、熟悉商业大厦、写字楼、化工厂、燃气單位、加氣站等多业态安保管理工作。

8、熟悉消防系統及搶險程序。

9、熟悉安全管理、熟悉政策法律法规等方面的知识、熟悉政府机关办事流程,

10、对安保队伍建设、培训体系执行,具有丰富的实操经验。

第6篇 运营支持副经理岗位职责描述岗位要求

职位描述:

职责描述:

1、负责以项目制的形式,推动目标门店进行运营改善;

2、负责主导目标门店进行装修、布局、及道具货柜方案制定和优化;

3、负责主导目标门店进行各环节作业流程改善;

4、负责主导目标门店订单流程、商品结构及库存优化;

5、负责主导目标门店制定新的组织架构、考核激励方案和新的运营制度。

职位要求:

1、5年以上渠道及门店销售管理工作经验,有超市、卖场、店面运营管理相关经验者优先考虑;

2、熟悉快销行业批发及零售门店商品结构、单品信息、业务流程、门店日常运营管理制度;

3、熟悉项目制工作流程,善于推进项目工作并总结与;

4、敬业、有较强的责任感、能够承受一定的工作压力;

5、能适应全国范围内长期出差。

第7篇 店铺副经理(咸宁)岗位职责描述岗位要求

职位描述:

工作目标

协助店铺经理以及区域经理实现销售和利润的最大化以实现预定目标,协助完成部门员工的日常管理及培训以确保店铺的顾客服务、店铺陈列、库存管理以及店铺行政工作的高标准执行;保证所有公司政策及流程得到持续的贯彻执行,同时努力降低店铺成本。

岗位职责

1.严格贯彻公司产品陈列标准及促销规定,以达到提高最高的店铺陈列标准,最好的购物环境以及产品组合选择

2.致力于招募屈臣氏会员卡会员,努力达成公司制定的会员卡销售目标

3.贯彻《中国屈臣氏服务准则》以提高顾客服务水平

4.妥善处理顾客投诉以及各类突发事件

5.执行公司《营运手册》及其他政策与流程的要求

6.根据店铺实际情况,包括销售进展、客流量分析和员工实际人数合理调整和安排人员工作, 以保证卖场运作的正常进行,并充分利用人力资源

7.正确处理紧急事件,及时完成上级领导交办的相关事项

技能及品质要求

1.大专学历或以上学历

2.具备一定的商业意识、沟通技能

3.具备分析思维和危机管理能力,能及时有效地解决问题及做出决策

4.具备一定的电脑运用技能(如:powerpoint, e_cel和word)

5.1年以上连锁零售企业管理岗位工作经验

6.以顾客为导向,同时具备专业素养及积极的心态

7.诚实正直、具备团队精神

薪酬福利:基本薪资+月度奖金+年终奖+培训晋升+年底调薪+8天年假(保底)+五险一金

第8篇 深圳光明区高级副经理岗位职责描述岗位要求

职位描述:

工作内容:

(1) 负责整个店面的日常管理,执行公司的管理制度,贯彻公司下达的方针政策;

(2) 组织带领下属完成经营指标与利润指标;

(3) 负责与顾客进行良好沟通,维护客户关系;保持良好的顾客满意度;

(4) 组织检查、追踪、反馈餐厅的日常工作的开展,管控餐厅各项成本以提高利润,确保营运工作的顺畅和稳定;

(5) 店面团队建设,指导、培训、发展下属;

职位要求:

1、 大专及以上学历;

2、 具有2年以上大型连锁餐饮管理经验者优先;

3、 热爱餐饮行业,学习能力强,工作踏实、有责任心;

4、 楼面值班管理能力优秀,领导能力强;

5、 熟练执行餐厅订货、员工训练、排班、人事等系统工作。

晋升发展:

值班经理 - 餐厅经理 - 营运督导

小面大学为小伙伴提供成长所需的管理理论,助力您快速成长及发展

福利待遇:5500-7000元/月

1、月休8天,弹性工作;

2、每年两次调薪;

3、购买社保、法定假期三倍工资、月度团建活动、下午茶、节日福利等。

4、深圳光明新区___现代化商业综合体,工作环境优秀,店铺成长空间好,生活及居住质量高。

第9篇 店铺副经理/店铺主管——thom browne(杭州大厦)岗位职责描述岗位要求

职位描述:

management background

- at least 2 years of store managing e_perience for a high-end retail brand.

- been responsible for the daily sales, operations, and staff.

- worked independently to meet organizational needs.

e_perience

- at least 2 years of e_perience in managing and developing a team with 5 people or more.

- developed employees to a higher position.

people development

- e_perience of developing, train and foster the growth of people to be able to meet organizational needs, developed a seller to a store manager, developed a new employee to a top seller.

sales and service

- e_perience from training people in sales and service. constant secure that the whole team deliver service on a high level and above for all clients.

- developed staff from basic service level to a high level.

- worked with client books and how to drive traffic to the store.

analyzing

- e_perience of analyzing sales figures, kpi and take required actions.

- take actions when needed.

-worked with focus plans to improve the results and constant follow-ups.

business drive

- focusing on ensuring sales, service, and sales thru

skills:

1. sales-driven and result oriented focusing on ensuring sales, service, and sales thru, have the ability to see the weaker points and how to improve them.

2. organized and service minded. ability to work in a fast-paced environment with good detail orientation without losing focus on delivering top service.

3. fluent in english (able to communicate and understand information from the hq)

4. proficient in e_cel/word/outlook

5. a social and outgoing personality

6. reliable and punctual - sending in reports in time, answering emails in time, take actions required and always follow deadlines.

7. highly motivated, self-initiative and yet a team player - take own initiative for improvements, ability to come up with own and new solutions for improvements and put them in action.

8. fle_ibility in regards to the working schedule

9. effective communicator and listener - respect, help and support your team and coworkers.

10. detail oriented, organized in regards to store routines and operations and immaculate in regards to the merchandise.

11. delegation skills - the ability to delegate responsibilities in a balanced way.

personality traits:

1. ambitious - always work with the highest ambition and strive for the best results.

2. desire to develop the team and individuals - motivated in fostering the growth of people in order to meet long-term organizational needs.

3. open minded - open minded in all aspects and adaptive to change.

4. passionate about service - enjoy serving clients and act as a role model in offering the ultimate shopping e_perience.

5. passionate about acne as a brand - willingness to understand the brand and work actively to stay updated. take own initiative to search for information.

e_pectations:

1. drive store performance and always strive for the highest results

2. set, communicate and follow up on the company objectives

3. making sure the studio is reaching sales budget and goals

4. follow up on the acne checklist and take actions where needed

5. plan and e_ecute seasonal training (product, service, store operations)

6. follow up on set action plans with a team of sales associates and area manager

7. follow set seasonal planning provided by acne

8. ensure that the visual standard is following the acne guidelines

9. frequent communication with an update area manager when needed

10. inspire your team by developmental strategies both for the studio and individual level

11. ensure all team members have enough knowledge to provide the clients with e_cellent service

12. ensure all team members are working by

第10篇 店铺副经理/店铺主管——高端设计师品牌(香港)岗位职责描述岗位要求

职位描述:

management background

- at least 2 years of store managing e_perience for a high-end retail brand.

- been responsible for the daily sales, operations, and staff.

- worked independently to meet organizational needs.

e_perience

- at least 2 years of e_perience in managing and developing a team with 5 people or more.

- developed employees to a higher position.

people development

- e_perience of developing, train and foster the growth of people to be able to meet organizational needs, developed a seller to a store manager, developed a new employee to a top seller.

sales and service

- e_perience from training people in sales and service. constant secure that the whole team deliver service on a high level and above for all clients.

- developed staff from basic service level to a high level.

- worked with client books and how to drive traffic to the store.

analyzing

- e_perience of analyzing sales figures, kpi and take required actions.

- take actions when needed.

-worked with focus plans to improve the results and constant follow-ups.

business drive

- focusing on ensuring sales, service, and sales thru

skills:

1. sales-driven and result oriented focusing on ensuring sales, service, and sales thru, have the ability to see the weaker points and how to improve them.

2. organized and service minded. ability to work in a fast-paced environment with good detail orientation without losing focus on delivering top service.

3. fluent in english (able to communicate and understand information from the hq)

4. proficient in e_cel/word/outlook

5. a social and outgoing personality

6. reliable and punctual - sending in reports in time, answering emails in time, take actions required and always follow deadlines.

7. highly motivated, self-initiative and yet a team player - take own initiative for improvements, ability to come up with own and new solutions for improvements and put them in action.

8. fle_ibility in regards to the working schedule

9. effective communicator and listener - respect, help and support your team and coworkers.

10. detail oriented, organized in regards to store routines and operations and immaculate in regards to the merchandise.

11. delegation skills - the ability to delegate responsibilities in a balanced way.

personality traits:

1. ambitious - always work with the highest ambition and strive for the best results.

2. desire to develop the team and individuals - motivated in fostering the growth of people in order to meet long-term organizational needs.

3. open minded - open minded in all aspects and adaptive to change.

4. passionate about service - enjoy serving clients and act as a role model in offering the ultimate shopping e_perience.

e_pectations:

1. drive store performance and always strive for the highest results

2. set, communicate and follow up on the company objectives

3. making sure the studio is reaching sales budget and goals

4. follow up on the checklist and take actions where needed

5. plan and e_ecute seasonal training (product, service, store operations)

6. follow up on set action plans with a team of sales associates and area manager

7. follow set seasonal planning provided by us

8. ensure that the visual standard is following the guidelines

9. frequent communication with an update area manager when needed

10. inspire your team by developmental strategies both for the studio and individual level

11. ensure all team members have enough knowledge to provide the clients with e_cellent service

12. ensure all team members are working by

第11篇 部门副经理(科室)岗位职责描述岗位要求

职位描述:

岗位职责:

1.目标达成,协助科室经理完成科室业绩指标分解,业绩总达成;

2.团队管理,协助科室经理完成科室人才梯队建设,员工技能培训;

3.行政管理,协助科室经理完成科室日常行政事务处理;

4.现场管理,协助科室经理完成科室现场管理;

5.服务管理,负责完成服务标准体系推进落实;

岗位要求:

1.3年以上现场管理经验;

2.2年以上大型酒店管理经验;

第12篇 售后副经理岗位职责描述岗位要求

职位描述:

岗位职责:

1. 制定、修改和监督实行低速无人驾驶车辆的售后服务部的流程及各项规章制度;

2. 建立、维护和改善售后服务体系的工作标准和模式;

3. 制定售后管理质量标准,保证客服工作流程化、标准化和管理监督;

4. 根据工作流程负责监控安排售后服务相关的各项工作,确保售后服务工作流程的严格执行;

5. 负责售后服务部各阶段工作计划、总结、分析和汇报,不断改进工作效率

6. 提高客户满意度;

岗位要求:

1、大专及以上学历,汽车、电子、电气及自动化相关理工科专业;

2、5年以上售后工程师工作经验,至少2年售后工程师管理经验;

3、工程专用车行业售后经验优先;

4、能吃苦耐劳、解决问题的能力强、对客户的服务意识强;

5、能承受一定的工作压力。

第13篇 asm店铺副经理/sv店铺主管——acne studios岗位职责描述岗位要求

职位描述:

e_perience:

managment background - at least 2 years of store managing e_perience for a high end retail brand. been responsible for the daily sales, operations and staff. worked independently to meet organizational needs.

e_perience - at least 2 years of e_perience of managing and developing a team with 5 people or more. developed employees to a higher position.

people development - e_perience of develop, train and forster growt of people to be able to meet organizational needs, developed a seller to a store manager, developed a new employee to a top seller.

sales and service - e_perience from training people in sales and service. constant secure that the whole team deliver service on a high level and above for all clients. developed staff from basic service level to high level. worked with client books and how to drive traffic to the store.

analyzing - e_perience of analyzing sales figures, kpi and take required actions. take actions when needed. worked with focus plans to improve the results and constant follow ups.

business drive - focusing on ensuring sales, service and sales thru

skills:

sales driven and result oriented focusing on ensuring sales, service and sales thru,have the ability to see the weaker points and how to improve them.

organized and service minded . ability to work in a fast-paced enviroment with good detail orientation without loosing focus on deliver top service.

fluent in english (able to communicate and understand information from acne studios)

proifiency in e_cel/word/outlook

a social and outgoing personality

reliable and punctual - sending in reports in time, answering emails in time,take actions recuired and always follow deadlines.

highly motivated, self initiative and yet a team player - take own initiative for improvements, ability to come up with own and new solutions for improvemnents and put them in action.

fle_ibility in regards to working schdule

effective communicator and listner - respect, help and support your team and coworkers.

detail oriented . organized in regards to store routines and operations and immacule in regards to merchandise.

delegation skills - the ability to delegate responsibilities in a balanced way.

personality traits:

ambitious - always work with the highest ambition and strive for the best results.

desire to develope the team and individuals - motivated in fostering growth of people in order to meet longterm organizational needs.

opend minded - opend minded in all aspects and adaptive to change.

passionated about service - enjoy serving clients and act as a role model in offering the ultimate shopping e_perience.

passionated about acne studios as a brand - willingness to understand the brand and work actively to stay updated. take own initiative to search information.

e_pectations:

drive store performance and always strive for highest results

set, communicate and follow up on the company objectives

making sure the studio is reaching sales budget and goals

follow up on the acne studios checklist and take actions where needed

plan and e_ecute seasonal trainings (product, service, store operations)

follow up on set action plans with team of sales associates and area manager

ensure that the studio is following the acne studios franchise manual

ensure that the visual standard are following the acne studios guidelines

frequent communication with and update area manager when needed

inspire your team by developmental strategies bot for the studio and individuel level

ensure all team members have enough knowlege to provide the clients with e_cellent service

ensure all team members are working by 'the full treatment'

follow set seasonal planning provided by acne studios

第14篇 店铺副经理/店铺主管——golden goose(上海国贸汇one itc)岗位职责描述岗位要求

职位描述:

日常营运:

1.通过指导和训练建立有能力而强大的团队, 建立团队精神及团队内部沟通

2.负责每日店铺营运以确保每日完成销售指标

3.组织店铺晨会, 保持店铺高度整洁

4.控制发票和满足预算目标,管理销售收入和备用现金

5.向办公室及零售经理汇报费用, 销售报告及分析

6.维护店铺陈列以确保商品的展示和品牌的形像

7.日常库存管理

员工管理:

1.根据公司政策管理员工的表现

2.时常提供上岗培训和指导来发展和提高销售人员的能力

销售指标:

1.管理, 指导和鼓舞员工完成销售目标

2.为销售人员提供现场支持以便完成销售目标

客户服务和发展:

1.处理员工投诉

2.发展和维护vip客户

3.跟踪和维护公司客户信息数据

4.管理,指导和激发员工提供卓越的客户服务以确保客户满意

职位要求:

1.五年以上店铺经理经验

2.熟悉女装时尚及奢侈品行业, 了解品牌及时尚趋势的发展

3.具有良好的沟通技巧及人际关系

4.注重客户服务和结果

5.积极主动,注重形象及细节

第15篇 店铺副经理/店铺主管——golden goose(万象城)岗位职责描述岗位要求

职位描述:

1.协助经理完成店铺日常营运工作

2.完成销售指标

3.客户关系管理

4.维护视觉成列与店铺环境使其与品牌形象一致

5.处理客户投诉与问题

6.帮助销售人员解决店铺相关问题

7.负责相关报告

8.制服管理

9.商品数量的控制及跟进

岗位要求:

1.3年以上店铺主管或资深销售工作经验

2.需有零售行业相关经验

3.良好的沟通及人际关系

4.良好的客户服务技巧

5.积极主动, 注意细节

6.有一定的电脑知识

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